2024 Public Records Benchmark Report

The 2024 Public Records Complexity Benchmark Report from Granicus quantifies actionable trends in the public records space, pointing to a growing demand for government transparency.

This statistically significant data can be used to understand the mechanics of the public records process — including those complex factors that cause delays in response times.

Going back to 2018, the report offers proof of the impact of significant events on information sharing, forecasts the future state of the industry, and supports tech investments to streamline workflows.

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