The Millennial Urban Lifestyle Is About to Get More Expensive
COMMENTARY | As WeWork crashes and Uber bleeds cash, the consumer-tech gold rush may be coming to an end.
Use of Artificial Intelligence Poised to Grow in State Government, Survey Finds
Experimentation is key to the Utah chief information officer’s expanded use of artificial intelligence.
Intelligent virtual assistants: The perfect marriage of human and artificial intelligence
IVAs that tap human intelligence bring additional insights to a citizen's query and improve overall experience.
Tech Giants Fight Digital Right-to-Repair Bills
The measures would require manufacturers to supply parts to independent repair shops.
Customer Service, State and Local Partnerships Key for CIOs
The findings of NASCIO’s 2019 survey of chief information officers highlights areas of concern and evolving priorities among state information technology leaders.
How the US census kickstarted America’s computing industry
Punch-card processing first used in the 1890 census served as a scaffolding for vastly more rapid and space-efficient purely electronic computers that now dominate.
NSF, Energy Department invest in AI research
The new funding opportunities will distribute approximately $170 million to advanced research projects powered by artificial intelligence.
How an Attempt at Correcting Bias in Tech Goes Wrong
Google sent contractors to Atlanta, Los Angeles, and college campuses across the country to collect biometric data that it could use to train the facial-recognition software in its Pixel phones.
Chattanooga plugs traffic testbed into fiber network
Always ready to take advantage of its gigabit fiber network, Chattanooga, Tenn., launched a Testbed Corridor to study pedestrian and vehicle traffic patterns along one of the city’s central areas.
Protection from Ransomware Attacks Isn’t as Simple as Insurance
In the wake of high-profile ransomware attacks, local governments are looking to cyberinsurance to mitigate risk. But not all policies are equal and merit close scrutiny, experts say.
What’s in a Map? Three Ways Local Governments Can Leverage Location Intelligence to Improve Cities
COMMENTARY | Mapping technology presents an opportunity to manage municipal governments with increased precision and accuracy.
Beyond Flint: How RPA is changing the inspection process
Present in almost every agency, inspection functions are the perfect jumping-off point for artificial intelligence, machine learning and robotic process automation technologies.
Why U.S. Tech Inventors Are So Highly Clustered
New research finds that high-tech inventors are significantly more productive when they work in large clusters—but there are drawbacks.
States Can Craft Own Net Neutrality Rules, Appeals Court Rules
A federal appeals court upheld much of the FCC’s rollback of net neutrality rules but found that the commission overstepped its authority when it blocked states from enacting their own internet regulations.
How CX programs benefit more than the customer
When citizens feel heard, they make happier customers, helping to create positive experiences for employees.
GSA, DOD partner on AI Center of Excellence
The General Services Administration is partnering with Pentagon's Joint Artificial Intelligence Center to accelerate government's use of artificial intelligence.
The Problem With the State-Level Investigation of Google
The probe may do more for the attorneys general than for the public they’re supposed to protect.
States Try to Stop Political Deepfake Videos
State lawmakers are increasingly focused on deceptively edited videos, a pervasive technology that advocates say has the potential to disrupt elections. But are bans constitutional?
FCC announces first spectrum-sharing deal
With the Federal Communications Commission's approval of the first initial commercial deployments for Citizens Broadband Radio Service, federal spectrum managers are pointing to the new arrangement as a model for things to come.
Machine learning predicts how big wildfires will get
A decision tree algorithm predicts the final size of a blaze using climate data, crucial details about atmospheric conditions and the types of vegetation present around the starting point of a fire.
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