Performance Management Town Hall

State and local governments have more data at their fingertips than ever before, enabling them to make more timely and precise decisions regarding their programs and services. In healthy economic times, governments can afford to sacrifice effectiveness and efficiency and still deliver high-level services. But, with tightening budgets and rising citizen expectations, it has never been more critical for governments to deliver relevant, effective and impactful services. At the Route Fifty Performance Management Town Hall, state, county and municipal leaders will gather for a half-day event dedicated to translating government data into exceptional performance. Attendees will leave with practical ideas on how to harness people, data and technology to optimize government activities.

1:00 PM	Welcome Remarks
1:05 PM	A video presented by our underwriter, ServiceNow --- Editorial session: The Benefits of Performance-Informed Management Though the phrase “performance management” has gone under many other rubrics, including managing for results and performance-based budgeting, a growing number of state and local governments have accepted it as an important tool, and a critical adjunct to well-wrought budgeting. Examples abound in cities, counties and states in which well-validated information has helped lead to innovation and productive decision-making. Phil Joyce, Senior Associate Dean and Professor of Public Policy, University of Maryland School of Public Policy Mark Funkhouser, President, Former Auditor and Mayor, Funkhouser & Associates, Kansas City, Missouri Janel Forde, Director, Illinois Dept. of Central Management Services Moderator: Katherine Barrett, Principal, Barrett and Greene Inc.
1:50 PM	Solving Data Challenges to Improve Performance, A Session presented by our underwriter, Alteryx Andy MacIsaac, Solutions Marketing Director, Public Sector, Alteryx Alex Treadway, Associate Publisher, Route Fifty
2:05 PM	Networking break --- A video presented by our underwriter, Verizon
2:15 PM	Editorial session: The Pitfalls on the Way to Effective Performance Management Simply instituting a system of performance measurement is only a first step toward getting results. Once a decision has been made to utilize data – in the form of outputs, outcomes and results – the implementation can easily go askew. Challenges that must be overcome include: poor data quality, flaws with targets, legislative indifference, too much hype and a lack of sustainability. Don Moynihan, Inaugural McCourt Chair, McCourt School of Public Policy, Georgetown University Michael Jacobson, Deputy Director, Performance and Strategy, King County Office of Performance Ken Miller, Founder/Author, Change and Innovation Agency Moderator: Rich Greene, Principal, Barrett and Greene Inc.
3:00 PM	A video presented by our underwriter, Verizon
3:15 PM	Program concludes