SimpliCity: Asheville’s answer to citizen questions

With a Google-like design and guided navigation, a one-stop citizen services portal serves up Asheville’s open data.

Panasonic releases a high-speed document scanner

Panasonic’s KV-S2087 promises time savings, expanded capacity and durability for users dealing with high-volume digitization.

How Charlotte built a 4G public safety infrastructure with room to grow

Connecting 950 police and fire public safety vehicles, the secure network is intended to provide desktop-like access to mobile officers.

Helping Ohioans understand and embrace organ donation

The Swipe to Donate Life project used existing systems to build a much better process and reach more would-be organ donors.

Census enlists Accenture for website improvements

The U.S. Census Bureau is partnering with Accenture Federal Services to make it easier to access information on Census.gov.

Butt dials behind surge in 911 calls

San Francisco’s 28 percent increase in 911-call volume seems to be caused largely by accidental calls.

AWS offers new tool for getting bulk data to the cloud

Amazon Web Services’ new Import/Export tool Snowball allows users to copy up to 50 terabytes of data into an encrypted and secure shipping package.

How VA improves CX with journey mapping

The Department of Veterans Affairs is taking new approaches to improve customer experience.

Building the infrastructure for big data

Experts from a range of agencies discuss the tools and tactics needed to integrate big data analytics into critical missions.

Is STARTTLS enough for email security?

STARTTLS, a common method for encrypting email in transit, does not protect against other major security concerns and is not the only option within the federal government.

Cloud.gov to give agencies a PaaS

The U.S. Digital Services and 18F will soon launch a pre-approved platform-as-a-service for federal agencies.

How NYC is untangling the tech-hiring knot

A fresh look at recruitment, coupled with innovative design, is helping the city speed the hiring of tech talent.

How much does going mobile really cost?

Agencies should expect both short- and long-term expenses as they meet the rising demand for mobile-friendly services.

The potential of partnerships for improving public transit

Panelists at the Code for America Summit discussed how public-private data sharing can help cities build innovative and inclusive transportation services.

Code for America awards celebrate “techquity”

The group’s Technology Award program honored 13 companies, government entities and civic hackers that are building or implementing software for the public sector.

Brits demand smarter digital government services

A recent survey of citizens and businesses in the U.K. sheds light on familiar digital gov problem areas.

MorphoTrust moves biometric authentication to the cloud

The Identix trusted identity-as-a-service biometric platform can help agencies prevent fraud and identity theft and enhance authentication.

State starts development on new social media and analytics platform

The State Department of will use the new platform to expand its social media outreach.

Will America’s voting machines make it through the next election?

A recent report by the Brennan Center for Justice found that 43 states are using voting machines that will be at least 10 years old by November 2016 -- raising the risk for Election Day delays, lost ballots and worse.

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