Digital Government

State unemployment system to get massive upgrades

To make those happen, the system in New York will be down for nine to 12 days starting Nov. 2.

Artificial Intelligence

When data centers come to town, public works must be at the table

COMMENTARY | Data centers are not conventional projects, so questions about water, utilities, infrastructure, traffic, neighborhoods and more should be asked early.

Sponsor Content

Disregarded by many; patients to us

Discover how state and local agencies can overcome AI adoption challenges, build trusted partnerships, and empower employees to use AI effectively.

Customer Experience

Tech ‘isn’t the hard part’ in digital experience, local leaders say

Instead, speakers on a recent webinar explained that resident communication and ensuring a good feedback loop with elected officials are crucial when modernizing services.

Artificial Intelligence

North Dakota ag commissioner challenger highlights data centers; incumbent calls move ‘grandstanding’

Democrat Vern Thompson said he is running for the post to oversee a natural gas pipeline. Incumbent Doug Goehring said he's "running for the wrong office."

Digital Government

Supreme Court OKs use of federal citizenship tool to vet voters, but midterm impact will be limited

The ruling is a victory for Trump’s efforts to give the federal government a larger role in election administration.

People

The priorities facing mayors change. The need for data doesn’t

COMMENTARY | Cities across the nation are facing numerous challenges, and data-informed leadership is crucial in working to try to solve them.

Digital Government

State efforts to fill the ‘void’ left by the federal Direct File are underway

Nearly a year after the free, government-backed tax filing service from the IRS ended, states are trying to replicate it or find other ways to make tax filing easier for residents.

Cybersecurity

CISA pledges election security support after cuts weakened ties with states

A new plan emphasizes threat sharing and coordination ahead of the midterms, but does not explain how those commitments fit with proposed cuts to dedicated election security funding.

Emerging Tech

Maryland governor touts new quantum partnership with venture capital firm

The partnership is part of Maryland’s effort to attract $1 billion in public and private quantum spending by 2030.

Digital Government

Modernizing Medicaid systems without disrupting care

COMMENTARY | State Medicaid IT directors should not try to replace their enterprise systems all in one project, but phase it in such a way to avoid issues.

Sponsor Content

How Modern DCIM Supports CIOs in Managing Distributed, AI-Driven IT Environments

Discover how modern DCIM platforms help CIOs manage hybrid IT, strengthen resilience, enhance security, and drive sustainable operations.

Artificial Intelligence

Delaware’s proposed ‘AI company’ bill needs clearer accountability frameworks, experts say

The proposed legislation would take humans out of the loop and allow autonomous agents to conduct business operations as part of the state’s sandbox initiative.

Infrastructure

New data centers in Maryland to get additional scrutiny under governor’s order

Gov. Wes Moore also plans to push lawmakers to repeal tax exemptions for data centers.

Emerging Tech

Flock camera systems receive bipartisan scrutiny from senators

Sen. Josh Hawley, R-Mo., criticized makers of automatic license plate readers for relying on agency customers to self-police the systems for instances of wrongdoing.

Customer Experience

We need to change the way we talk about digital accessibility

COMMENTARY | Accessibility should be more than about whether systems meet standards. It should also focus on whether those systems are also usable.

Digital Government

Maryland gets nonprofit support to implement new work requirements

Code for America and other civic tech nonprofits are helping Maryland tackle tech, customer experience and workplace efficiency challenges to comply with new federal Medicaid rules.

Artificial Intelligence

Governors take major actions on AI

An executive order by California Gov. Gavin Newsom looks to boost oversight of the tech, while Virginia Gov. Abigail Spanberger’s order tightens data center standards.

Digital Government

Feds target school internet subsidies in ed-tech backlash even as Trump touts AI

Federal regulators are scrutinizing E-Rate school internet subsidies in the name of controlling screen time. School district leaders fear the fallout.

Artificial Intelligence

Pritzker establishes AI cabinet amid calls for greater regulation

The advisory group will explore new policies and ways to protect residents from harm.