Workforce
How system modernization is helping Idaho mitigate unemployment
The Idaho Division of Occupational and Professional Licenses is leveraging a new web-based portal to make it easier and quicker for people to obtain professional licenses and enter the workforce.
Artificial Intelligence
Traditional weather forecasting is slow and expensive. AI could help.
Forecasts powered by machine learning are proving to be faster and cheaper to produce than conventional methods — and more accurate, too.
Emerging Tech
Why Ohio companies are investing in hydrogen cars despite infrastructure issues
Hydrogen fuel cell cars could overcome some buyers’ reluctance to switch from gasoline-powered vehicles, but whether fueling infrastructure can deliver is iffy.
Sponsor Content
Bridging the digital divide: How government can enhance citizen engagement
Citizens expect seamless, personalized digital services from government, but a survey found 74% frustrated with website accessibility, despite 57% preferring online interactions.
Cybersecurity
Parents think schools’ cybersecurity is stronger than reality, report says
Recent research from Keeper Security found a “widening gap” between the perception of districts’ cyber readiness. Better training and information sharing can help improve the outlook.
Digital Government
Government watchdogs, Black lawmakers urge Ohio's governor to veto police video changes
Among the dozens of measures sitting on Ohio Gov. Mike DeWine’s desk, is one proposal that would allow police departments to charge $75 per hour of body camera footage with a cap of $750.
Emerging Tech
Could 3D-printed housing help address Oklahoma’s affordable housing crisis? A lawmaker thinks so
A state lawmaker wants to use the same technology that is being considered for use on Mars to help tackle Oklahoma’s affordable housing crisis.
Workforce
How govs can strengthen their cyber staff in the new year
Budgetary and staffing challenges are likely to follow state and local governments into 2025, but experts say agencies’ progress toward addressing those obstacles will prevail too.
Emerging Tech
After AI’s busy 2024, expect more of the same next year
States are likely to further attempt to regulate the technology and understand how it can benefit their governments and residents. But there are warning signs that rules deemed heavy-handed will remain unpopular.
Public Safety
What’s in store for public safety tech in 2025
In the coming year, artificial intelligence and other tech solutions will be key for understaffed law enforcement agencies looking to keep their communities safe.
Digital Government
Major broadband subsidy faces uncertain 2025
The Supreme Court will debate how the Universal Service Fund is financed amid questions over its constitutionality. Without it, states would lose a major resource in reducing the digital divide.
Featured eBooks
Customer Experience
Why California is revamping its benefits application websites
The GetCalFresh.org site, which helps residents apply for government food assistance, is shutting down. A new system aims to replace and improve it over the next year.
Sponsor Content
The State of Online Government Services: Insights from U.S. Business Owners for 2025
GovOS conducted a research survey of business owners to evaluate the effectiveness of online government services.
Emerging Tech
Aerial drones helpful in removing graffiti along Washington highways, agency says
The state’s Department of Transportation has been testing new ways to clean up and detect graffiti on signs, bridges and other structures.
Infrastructure
Rural Montana’s China tech challenge
Montana’s two largest telephone cooperatives took a multimillion-dollar hit when the federal government pulled the plug on Chinese tech company Huawei. Now they’re getting compensated to replace it, but is it enough to do the job?
Digital Government
Rhode Island looks to help older adults navigate a digital world
The nation’s smallest state has big plans to help aging individuals have more equitable access in an increasingly digital society.
Emerging Tech
Governments lag other sectors in adopting AI in contact centers, report says
The public sector is far behind the healthcare and retail sectors in using the technology to answer questions and provide users with next steps. But it can gain on its private peers.
Infrastructure
High-speed internet to expand in rural areas impacting students in seven NM school districts
Nearly 40,000 households in seven rural New Mexico school districts will receive high-speed home internet in coming months, following state grants from the Office of Broadband Access and Expansion’s Student Connect program.
Emerging Tech
House AI Task Force recommends sector-specific regs in final report
The document aims to balance keeping the U.S. competitive in AI innovation and adoption while mitigating negative outcomes.
Infrastructure
Missouri city turns to tech to improve snow removal
Kansas City’s snowplow operators are clearing snow quicker and keeping residents safer with the help of a cloud-hosted platform.
Digital Government
Financial watchdog urges NYC schools to withdraw $1.9 million proposal for AI reading tutor
“Before we spend millions on an AI program that could shape our kindergartners’ reading abilities, let’s make sure we’re doing this right,” Comptroller Brad Lander said.
