Digital Government

‘Trust issue’ means states will keep regulating privacy, lawmaker says

Opponents of state action have called for Congress to pass a national data privacy law, which has been unsuccessful so far. Residents are scared of tech and AI and want help, a Virginia delegate argued.

Artificial Intelligence

‘Not enough data or expertise’: Oklahoma lawmakers consider future of data centers

House lawmakers listened to presentations at the state Capitol on the impacts data centers have on Oklahoma.

Artificial Intelligence

Why New York City has become an AI Mecca

OpenAI and Anthropic have opened up huge offices in Manhattan, while smaller companies have been drawn to the city’s talent and its status as an economic powerhouse.

Sponsor Content

Start With the Problem, Not the AI

Before choosing AI, define the government problem, desired outcome, and measure of success. See how real agencies are making AI deliver results.

People

Former state official reflects on tech’s role in uplifting residents

Ivy Teng Lei, California’s first chief digital strategy officer, implemented personal data controls and easier vital records requests during her time in the role. She said her background helped prepare her for what lay ahead.

Digital Government

State unemployment system to get massive upgrades

To make those happen, the system in New York will be down for nine to 12 days starting Nov. 2.

Artificial Intelligence

When data centers come to town, public works must be at the table

COMMENTARY | Data centers are not conventional projects, so questions about water, utilities, infrastructure, traffic, neighborhoods and more should be asked early.

Customer Experience

Tech ‘isn’t the hard part’ in digital experience, local leaders say

Instead, speakers on a recent webinar explained that resident communication and ensuring a good feedback loop with elected officials are crucial when modernizing services.

Artificial Intelligence

North Dakota ag commissioner challenger highlights data centers; incumbent calls move ‘grandstanding’

Democrat Vern Thompson said he is running for the post to oversee a natural gas pipeline. Incumbent Doug Goehring said he's "running for the wrong office."

Digital Government

Supreme Court OKs use of federal citizenship tool to vet voters, but midterm impact will be limited

The ruling is a victory for Trump’s efforts to give the federal government a larger role in election administration.

People

The priorities facing mayors change. The need for data doesn’t

COMMENTARY | Cities across the nation are facing numerous challenges, and data-informed leadership is crucial in working to try to solve them.

Sponsor Content

AI Workload Deployment in Data Centers: Retrofit, Outsource or Build New?

Can existing data centers handle AI’s power demands? Discover when retrofitting beats building new—and how to make the business case.

Digital Government

State efforts to fill the ‘void’ left by the federal Direct File are underway

Nearly a year after the free, government-backed tax filing service from the IRS ended, states are trying to replicate it or find other ways to make tax filing easier for residents.

Cybersecurity

CISA pledges election security support after cuts weakened ties with states

A new plan emphasizes threat sharing and coordination ahead of the midterms, but does not explain how those commitments fit with proposed cuts to dedicated election security funding.

Emerging Tech

Maryland governor touts new quantum partnership with venture capital firm

The partnership is part of Maryland’s effort to attract $1 billion in public and private quantum spending by 2030.

Digital Government

Modernizing Medicaid systems without disrupting care

COMMENTARY | State Medicaid IT directors should not try to replace their enterprise systems all in one project, but phase it in such a way to avoid issues.

Artificial Intelligence

Delaware’s proposed ‘AI company’ bill needs clearer accountability frameworks, experts say

The proposed legislation would take humans out of the loop and allow autonomous agents to conduct business operations as part of the state’s sandbox initiative.

Infrastructure

New data centers in Maryland to get additional scrutiny under governor’s order

Gov. Wes Moore also plans to push lawmakers to repeal tax exemptions for data centers.

Emerging Tech

Flock camera systems receive bipartisan scrutiny from senators

Sen. Josh Hawley, R-Mo., criticized makers of automatic license plate readers for relying on agency customers to self-police the systems for instances of wrongdoing.

Customer Experience

We need to change the way we talk about digital accessibility

COMMENTARY | Accessibility should be more than about whether systems meet standards. It should also focus on whether those systems are also usable.