GSA tells agencies: Boost privacy measures on Web sites

Connect with state & local government leaders
 

Connecting state and local government leaders

GSA recommends privacy guidelines Stay up-to-date on Web technology changes and their effect on privacy. Notify the public whenever you are collecting data on the Internet. Use information only for the sole purpose for which it was gathered and as was disclosed in the privacy notice. Protect privacy in all forms of data, including text, graphics, sound and video. Balance Freedom of Information Act and Privacy Act requirements.

GSA recommends privacy guidelines



Stay up-to-date on Web technology changes and their effect on
privacy.
Notify the public whenever you are collecting data on the Internet.
Use information only for the sole purpose for which it was gathered
and as was disclosed in the privacy notice.
Protect privacy in all forms of data, including text, graphics, sound
and video.
Balance Freedom of Information Act and Privacy Act requirements.







The General Services Administration is pushing for more privacy protection
on agency Web sites, according to a memo released last month.


“Privacy concerns at federal Web sites will continue to grow as Web technology is
utilized increasingly by the federal agencies for the management of information, in
conducting electronic transactions, in communications and other areas,” said Joan C.
Steyaert, deputy associate administrator of GSA’s Office of Information Technology in
the memo.


“Privacy is a critical issue to the development of federal Web sites and an
underlying principle necessary for promoting electronic business with the public,”
Steyaert said.


The document, posted on the Web at http://www.itpolicy.gsa.gov/mke/fedwebm/privacy.htm,
recommends agencies do three things:


The GSA document contends that privacy “needs to be a common thread throughout
government,” said Richard N. Kellett, director of GSA’s Emerging IT Policies
Division.


The Privacy Act of 1974, which GSA is using to frame its policy, focuses on program
data, Kellett said.


Large-scale electronic commerce in government makes the protection of account numbers,
personal identification numbers and other transaction data of paramount importance,
Kellett said.


Many agencies use the Federal Trade Commission’s privacy statement as a policy
model, Kellett said.


Balancing privacy laws with Freedom of Information Act requests is also difficult, he
said.


Carlynn Thompson, director of research, development and acquisition support for the
Defense Technical Information Center, said Defense Department has even received FOIA
requests for the department’s Web logs.


“We’ve taken the stand that we will not release Web logs to anyone,”
Thompson said. “We do not want to risk revealing preference-type information.”


The only exception would be in response to court orders or law-enforcement efforts to
track down hackers, she said.


Defense’s home site, at http://www.defenselink.mil,
explains the department’s privacy policy to all visitors. “We tell the end user
what we collect and how that information might be used,” Thompson said.


The site informs users that DOD collects some information for statistical purposes.


The site identifies the host name or Internet protocol address of the visitor, the date
and time the person logged on to the site, the site viewed and the size of that site, the
browser the person is using and the last site the person visited.


DOD also notifies users that its sites use security software that monitors traffic to
identify unauthorized attempts to change information or damage the site.


The Office of Management and Budget has also been writing a Web policy.


Agencies must collect from the public “only the information necessary for the
performance of official functions” and must notify users when information is
collected, a draft of the OMB document said. 

X
This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. Learn More / Do Not Sell My Personal Information
Accept Cookies
X
Cookie Preferences Cookie List

Do Not Sell My Personal Information

When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.

Allow All Cookies

Manage Consent Preferences

Strictly Necessary Cookies - Always Active

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data, Targeting & Social Media Cookies

Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link

If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.

Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.

Save Settings
Cookie Preferences Cookie List

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Functional Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Performance Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Social Media Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Targeting Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.