Former Lucent exec now heads FBI's Trilogy program

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The FBI's Trilogy program to upgrade its antiquated systems is moving forward under its new program manager, Cheryl Higgins.

The FBI's Trilogy program to upgrade its antiquated systems is moving forward under its new program manager, Cheryl Higgins.

FBI director Robert S. Mueller III also has approved a program management initiative that Higgins, a former executive of Lucent Technologies Inc. of Murray Hill, N.J., will implement across the agency, sources said. The program management function will include training for FBI employees involved in systems development projects. Higgins has led the Trilogy program since mid-March.

Meanwhile, the agency continues to replace its desktop systems, sources said. The FBI has deployed about 15,000 PCs running Microsoft Office applications, sources said, and plans to field a total of 21,000 systems.

The new PCs don't have access to the Internet, but the FBI operates an intranet through which employees can use the new equipment to exchange photographs and spreadsheets. 'When we started, we had 13,000 computers that could not support a Web browser,' one FBI source said.

The new PCs later will have access to the Virtual Case File System, which is intended to convert investigative records to a user-friendly format. FBI officials have testified before the Senate Judiciary Committee that the case file system will create an audit trail of each time a file is accessed or modified. The bureau plans to deploy the case file system in December of next year.

Senior FBI systems officials and spokesmen did not respond to requests for comment.

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