IRS' Lutes to retire

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By Mary Mosquera
 

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By Mary Mosquera

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IRS associate CIO for IT services Terry Lutes will retire at the end of the year after nearly 30 years of service.

IRS associate CIO for IT services Terry Lutes will retire at the end of the year after nearly 30 years of service, the IRS said. Lutes said he plans to work in the private sector.

Lutes has held his present position since January 2004. He was previously director of the Electronic Tax Administration and head of IRS' Martinsburg Computing Center.

Over the past two years, Lutes has seen the IRS begin to deliver on business systems modernization and make changes in how it conducts business'changes he said are leading to an increase in confidence in the IRS IT by internal users and oversight bodies.

When he moved to the associate CIO position, IRS did not benchmark against other IT organizations and had few real business or process measures, he said.

'We have now done extensive benchmarking [and] identified the major areas of improvement we should be focusing on,' he said. 'Also, we are now finalizing work that will give us comprehensive measurements that will show us how well we are doing in delivering each of our services and how much it is costing.'

Lutes received a bachelor's degree from Eastern Kentucky University and a master's degree from the University of Colorado.

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