How the pandemic led to innovation in one state’s public health response
The Washington State Department of Health has undertaken a major push to transform its offerings, not just by looking to new technologies but reimagining some of its old processes.
What is your home’s wildfire risk?
An updated online tool allows towns and counties to get a sense of their wildfire risk without having to pay for expensive studies.
Supreme Court sends Florida, Texas ‘censorship’ laws back to lower courts
The justices left in place preliminary injunctions blocking the two laws but said the appeals courts must further study their First Amendment implications.
Supreme Court rules that government can ask social media platforms to remove misinformation
Justices said in a 6-3 decision that Louisiana and Missouri did not have standing to sue. The ruling comes as a relief to state and local officials as they look to crack down on election-related misinformation ahead of November.
Undercover ‘secret shopper’ program shows city agencies breaking language access laws
Multilingual interns post as "secret shoppers," visiting New York City government offices to evaluate how well agencies are meeting language accessibility standards.
As mobile IDs proliferate, concerns about cybersecurity and data privacy mount
New York is the latest state to adopt a mobile driver’s license. But while the technology holds promise and is convenient for users, there remain concerns.
¿Cómo Se Dice? California loops in AI to translate health care information
State health policy officials hope to save money and make critical health care forms, applications, websites and other information available to more people in what they call the nation’s most linguistically diverse state.
No shortcuts: Only well-managed AI will deliver on its promise
COMMENTARY | Artificial intelligence opens new opportunities for policymaking and service delivery, but success still depends on understanding residents’ needs and on the thoughtful handling of their data.
Bills restricting social media advance amid continued legal battles
New York lawmakers just passed legislation to ban the use of algorithm-driven feeds for minors without their parents’ permission, while Utah’s law is facing more legal action over its age verification requirements.
These wrongly arrested black men say a California bill would let police misuse face recognition
Three men falsely arrested based on face recognition technology have joined the fight against a California bill that aims to place guardrails around police use of the technology. They say it will still allow abuses and misguided arrests.
For equal access, consider both physical and digital accessibility
COMMENTARY | Features such as clear navigation, readable text and multimedia alternatives improve the customer experience for everyone, leading to higher levels of satisfaction, engagement and trust.
Mayoral candidate pledges ‘digital by default’ city services
In his bid to become the next mayor of San Francisco, Mark Farrell promised to digitize government services within two years.
School's out for summer, but virtual learning is in
Momentum for virtual learning has been building for years, and come fall, it will be offered in hundreds of more schools.
States are already collecting more abortion data. And HIPAA won’t always keep it private.
As states pass laws mandating health care providers compile more information on patients' pregnancies and abortions, experts warn of privacy concerns.
23M households will no longer receive monthly federal internet subsidy
The Affordable Connectivity Program has officially run out of money. But more than a dozen internet providers have pledged to offer plans at $30 or less through 2024 for low-income households.
Town turns to text messaging to boost community engagement
Andover, Massachusetts, operates under the town meeting system. Amid abysmal meeting attendance, officials turned to SMS to manage its meetings and various initiatives.
Meet Emma, Amarillo’s AI assistant and ‘digital human’
The Texas city’s generative artificial intelligence assistant will assist residents through voice conversations in multiple languages.
Inside the Department of Labor’s collaboration with New Jersey to overhaul unemployment programs
A new application for unemployment claims in the Garden State marks the result of a years-long federal effort to help states modernize their jobless aid efforts.
Colorado becomes first state with sweeping artificial intelligence regulations
The law attempts to mitigate algorithmic discrimination in AI systems that make consequential decisions related to hiring, banking and housing.
Prioritization key to prep for website accessibility rule
Now that the Department of Justice has issued a final rule to make government websites accessible for people with disabilities, states and localities have to start implementing it. Here’s how.
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