AI could ease the ‘administrative muck’ delaying SNAP and other benefits
President Biden’s recent executive order specifically called for guidance in the emerging technology’s use in assistance programs. But experts warn that AI isn’t a silver bullet.
New anti-violence PSA may hit home, but change depends on follow-up and other factors
The US attorney for the District of Maryland recently released a PSA to help stem the tide of violence in the state. But will it work?
Feds hope more data access will improve states’ SNAP delivery
The U.S. Agriculture Department is working to help states address card skimming and other persistent problems in the SNAP program.
Statewide housing programs can be complex. A good website can help.
As Colorado embarks on an aggressive program to build affordable housing, the state is turning to a website to engage and involve residents as the projects unfold.
DELETE Act closes ‘big loophole’ and tightens regulations on data brokers
California is the first state to allow residents to request that data brokers delete their personal data, but some worry it will be difficult to implement and enforce.
States, localities should transition to the .gov domain ‘hard stop,’ federal official says
The cybersecurity official noted the benefits of using the free domain at a recent event, following the release of a report warning of escalating cybersecurity threats.
Social media cases hinge on definition of what amounts to state action online
The U.S. Supreme Court wrestled in two important cases over whether public officials acted improperly in blocking constituents on their personal social media accounts.
States’ lawsuits pile up against social media companies
A multistate coalition filed suit against Facebook parent Meta, accusing it of damaging young people’s mental health and illegally harvesting their data. It is the latest in a long line of actions taken against social media platforms to reckon with the growing youth mental health crisis.
4 questions to ask before sharing constituent data
As more Americans grow concerned about how their personal data is being used and shared, a new report offers state and local agencies tips on how to handle it responsibly in order to avoid further eroding trust.
Cloud adoption essential, but still challenging
Pittsburgh has racked up some early successes with its cloud migration, but a combination of limited finances, technical debt and the need to educate employees slows progress.
IRS announces 13 states where taxpayers could use its Direct File pilot
Under the pilot program, residents would be able to use the IRS program to file their federal tax returns online for the 2024 tax season. New York and Arizona are developing state-level filing systems.
The future of government is (still) digital
More than 20 years after a report foresaw a government dominated by digital services, an update finds that a lack of tech savvy workers and funding are hampering efforts to realize that vision.
New York weighs bills regulating minors’ social media use
If the bills pass, they would likely face legal scrutiny. A similar law in California has already been halted by a federal court from taking effect.
State CIOs look ahead to a collaborative, automated future
A survey of state technology leaders found that the CIO role has evolved from one concerned with building a state’s own tech infrastructure to one focused on acting as a broker of services. The change comes amid increasing automation, use of AI and cybersecurity challenges.
The money's out the door in nationwide unemployment insurance modernization push
A Labor Department official said efforts to help states modernize their UI systems are trending in the right direction, but funding may be insufficient.
State IT leaders honored in annual awards
NASCIO rewarded states’ efforts to use tech to help make government work better for its residents in areas like resident engagement, digital services, data analytics and identity management.
City puts accessibility at the forefront of disability data
Philadelphia’s disability map can help policymakers deliver more inclusive and accessible services for those living with disabilities.
Supreme Court to take up two state laws on social media
The high court will hear challenges to Florida and Texas laws that seek to control how social media platforms “censor” disfavored political views.
States advance data privacy laws as issue evades Congress
In the absence of federal action on data privacy standards, several states have stepped up. But some warned that could create a patchwork of laws and result in a compliance nightmare for businesses.
Nationwide test of Wireless Emergency Alert system could test people’s patience–or help rebuild public trust in the system
COMMENTARY | The Oct. 4 text message is supposed to reach all compatible devices in the U.S. It could shed light on how government agencies can improve their emergency communications.
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