California’s Unemployment Backlog Grew to Over 1 Million Applications. Will Automation Speed Up Payments?

State unemployment agencies have started automating identity verification in the hopes of more quickly processing record numbers of new applications. But experts say more fixes to flawed systems are also necessary.

Can AI and connected tech foster better disaster decision-making?

Researchers at the University of Central Florida are studying how artificial intelligence and smart technologies can advance collective decision-making to reduce community vulnerability and enhance resilience.

NOAA Partners with Google to Boost Weather Forecasts with AI

The roughly $10 million deal will also incorporate new hands-on training opportunities for both entities’ personnel.

How tech supports police accountability

To comply with a 2017 consent decree, the Baltimore Police Department has invested in digital platforms to improve training, records management and officer analytics.

Can Better Data Fix America’s Policing Crisis?

COMMENTARY | As society debates law enforcement reform, far better data is necessary to provide a road map for needed changes.

How the Army’s DORA bot cuts manual work for contracting professionals

Thanks to robotic process automation, the time it takes Army contracting professionals to determine whether prospective vendors should receive a contract has been cut from an hour to just five minutes.

Leverage AI to unlock data’s potential during electronic records transition

By incorporating AI/ML technologies into their records management program, agencies can unlock their information’s potential to help make better, more informed decisions and enhance the services they provide.

Attention, Lazy Garbage: This Bot Will Insult You Until You Vote

The free service, a product of the nonprofit Fight For The Future, sends daily text messages that urge you—impolitely—to go vote.

What the Rise of Digital Handouts on Venmo and Cash App Says about Our Fraying Social Safety Net

COMMENTARY | There's an uptick of people tuning to Twitter, Instagram and TikTok to ask for financial support during the pandemic.

A State Moves Its Mainframe System to the Cloud

With technicians retiring and fewer agencies using the state-run system, Washington state is turning to an outside vendor to provide mainframe computing services.

Hiring the people that will put AI to work

Agency investments in artificial intelligence must be accompanied by strategies that rely on data scientists, digital workers and benchmarking.

Can USPS cash in on its geolocation data?

The U.S. Postal Service is looking at creating new address and geospatial services to expand its revenue streams.

New Bill Would Codify States’ Ability to Use Federally Funded National Guard for Cybersecurity

National Guard troops currently being activated to monitor cybersecurity in the upcoming elections are paid for by states.

Delivering empathetic constituent services in challenging times

Agencies need technologies that can be implemented quickly and provide flexibility in how agents can deliver personalized, empathetic services to constituents when and where they most need help.

The Current and Future State of State IT Operations

COMMENTARY | Future trends in state IT were highlighted during the 2020 NASCIO Annual Conference.

Using RPA to automate end-to-end federal loan processing

Robotic process automation can help agencies make underwriting decisions in each step of the process, from loan origination, screening, validation to loan management -- automating them partially or entirely.

AI Checks Out 'Rash Selfies' to Detect Lyme Disease

COMMENTARY | Researchers trained the tool to identify redness associated from Lyme disease from other skin problems.

Eleven States Join DOJ in Antitrust Lawsuit Against Google

STATE AND LOCAL ROUNDUP | Police in Colorado take off-road vehicles to homeless encampment to provide vaccines and Covid tests … Can city recoup cancelled RNC costs? … Colleges require flu shots.

How the Energy Department is Working to Engage Americans on Exascale Supercomputing

Officials also offered updates on how the buildout of U.S. exascale machines is unfolding.

OPM keeps hiring on track with USA Staffing upgrades

When the pandemic struck, the Office of Personnel Management upgraded USA Staffing so that users could shift remaining in-person tasks -- interviewing, orientation and administering oaths of office -- to virtual ones.

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