Real ID requirements temporarily waived for states' mobile IDs
The coming rulemaking would waive REAL ID Act requirements so that federal agencies can still accept mobile driver's licenses when the law’s implementation starts in 2025.
How 911 innovations improve dispatchers’ lives and keep communities safe
COMMENTARY | Using technology to divert administrative and non-emergency calls from 911 centers keeps crews focused on their high impact jobs and makes it easier for communities to hire and retain qualified dispatchers.
This new law will help health care workers save lives in ambulances that cover wide-open West Texas
The emerging technology, paid for by a grant established during the 2023 legislative session, will help emergency health care workers talk with doctors in emergency rooms to better care for critical patients.
Data helps some states boost renewals amidst Medicaid unwinding
Ex parte renewals, or those that use available data sources to redetermine Medicaid eligibility without requiring information from the individual, place the burden on the system—not on the participants or staff.
Why agencies should care about no-code workflow automation
COMMENTARY | When government staff can quickly create their own digital applications, they can improve customer experience and meet operational needs.
When every minute counts: Dashboard maps emergency response to extreme heat
The EMS HeatTracker can help public health officials ensure emergency medical services reach those who need them most.
Lack of access to cloud computing may hinder rural innovation, study shows
Rural businesses innovate at rates similar to urban businesses when they have access to the cloud. But they need fast, stable internet connection to maintain that competitiveness.
AT&T, the broadband conundrum and a $204 million tax exemption
The tax break was the latest in favorable legislation for the state’s top political spender.
City looks to enhance customer experience with data analytics
Corona, California, used a tool driven by artificial intelligence to work out where users were getting stuck or frustrated, in a bid to improve their experience.
Regulate AI? Here’s what states need to know
A new report by the National Conference of State Legislatures provides a primer for lawmakers on how they might approach oversight of artificial intelligence.
AI can help forecast air quality, but freak events like 2023’s summer of wildfire smoke require traditional methods too
COMMENTARY | As state and local governments grapple with worsening wildfire conditions, one expert says a combination of machine learning and chemical transport models can produce more accurate air quality forecasts.
Cyber grant program gets a big funding boost
Nearly $375 million, or double the amount of money as last year, has been allocated to a federal initiative looking to help state and local governments address cybersecurity risks.
Early detection helps states control invasive species before it’s too late
By leveraging innovative detection and monitoring tools, state and local land managers can get ahead of the environmental and fiscal consequences of the aggressive spread of non-native plants.
More states look to boost kids’ social media literacy
Florida now mandates that it be taught in public schools. Other states may follow in a bid to deal with the youth mental health crisis.
Digital twins: Debunking 4 common myths
COMMENTARY | State and local agencies can use digital twins to run detailed analysis of planned roadways, housing developments and facilities to spot hidden issues.
Fighting election denial one community at a time
With the presidential election more than a year away, one former state senator is traveling across Wisconsin to prepare local election officials for skeptical voters by educating them on election processes and technologies.
After George Floyd’s murder, more states require release of police disciplinary records
Lawmakers and advocates say open data on police disciplinary records would boost transparency, accountability and the ability to identify patterns of misconduct in law enforcement agencies.
How agency employees can help improve user experience
COMMENTARY | By leveraging nontechnical staff for automated testing, agencies can improve user experience and help residents gain the greatest benefit from digital government services.
IRS seeks states’ input on its direct file pilot
States have until Sept. 4 to tell the IRS if they’re interested in participating.
How to buy ed tech that isn't evil
As schools look to educational technology to enhance student learning, administrators must first consider the safety and effectiveness of any product before bringing it in the classroom.
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