People
Resilience over resources: Closing the cybersecurity gap in state and local government
COMMENTARY | While they may lack the budget and staff to mount an effective defense, states and localities can take many other steps without needing to spend more money.
Technology is supposed to decrease teacher burnout – but we found it can sometimes make it worse
COMMENTARY | Asking teachers to adopt new tools without removing old requirements is a recipe for burnout.
How system modernization is helping Idaho mitigate unemployment
The Idaho Division of Occupational and Professional Licenses is leveraging a new web-based portal to make it easier and quicker for people to obtain professional licenses and enter the workforce.
Could 3D-printed housing help address Oklahoma’s affordable housing crisis? A lawmaker thinks so
A state lawmaker wants to use the same technology that is being considered for use on Mars to help tackle Oklahoma’s affordable housing crisis.
How govs can strengthen their cyber staff in the new year
Budgetary and staffing challenges are likely to follow state and local governments into 2025, but experts say agencies’ progress toward addressing those obstacles will prevail too.
Governments lag other sectors in adopting AI in contact centers, report says
The public sector is far behind the healthcare and retail sectors in using the technology to answer questions and provide users with next steps. But it can gain on its private peers.
Feds push out dollars for states’ digital equity efforts
With just weeks left until President-elect Donald Trump takes office, the NTIA is sending millions of dollars out the door. But not everyone agrees it’s a good idea.
College students ‘cautiously curious’ about AI, despite mixed messages from schools, employers
Some professors at first took a hard line against AI when ChatGPT was introduced in 2022, but students say schools have softened their stands as the usefulness – and career potential – of the technology has become clearer.
States are using tech to wipe criminal records clean automatically
Twelve states now have fully automatic criminal records clearance policies, with more set to follow. Artificial intelligence and other tech can help speed up what has previously been an onerous and expensive process.
How one state is expanding language access for UI applications
New Jersey has released training materials that can help agencies improve Spanish translations of government resources and services using artificial intelligence.
Featured eBooks
