How agencies can help constituents find accurate information quicker

COMMENTARY | With AI-enabled answer engines, users can ask complete questions and get the correct answer regardless of how they phrase the question.

Criminal justice algorithms still discriminate

Algorithms built upon messy, subjective and discriminatory data can replicate or even amplify bias that disproportionately harms marginalized communities.

A survey of over 17,000 people indicates only half of us are willing to trust AI at work

Employees are more comfortable with artificial intelligence for task automation compared with monitoring, performance management and human resources purposes, the survey finds.

We pitted ChatGPT against tools for detecting AI-written text, and the results are troubling

The race between tools that generate artificial intelligence-enabled text and the tools to detect nonhuman writing has no clear winner.

How does ChatGPT differ from human intelligence?

Humans and computer intelligence harbor many similarities in how they process information, researchers say, but machines still have limitations.

AI, sensors enhance wildfire detection

A pilot program in Oregon’s Willamette Valley will test how well artificial intelligence-enabled sensors can identify and characterize wildfires, which will help with responder resource allocation and boost community resilience.

AI-powered career recommendation engine delivers more job options

MD Job Genie uses artificial intelligence to analyze an individual’s specific skills and work history and identify matches—even in a different industry.

ChatGPT is a data privacy nightmare. If you’ve ever posted online, you ought to be concerned

As generative artificial intelligence tools gain popularity, one expert warns these models could be trained on personal data collected without the user's knowledge.

ChatGPT-powered cyberattacks expected, report says

More than half of IT professionals surveyed predicted the AI chatbot will be behind a successful hack within the year, while 71% believe foreign governments are already using it.

10 steps to future water sustainability

Municipal water managers can harness new technologies that will adapt to changes in how water is understood, managed and shared.

How AI helps one city spot damaged rooftops

The Baltimore Department of Housing and Community Department is using a mix of artificial intelligence, GIS-based flyover imagery and building code enforcement data to automatically detect at-risk buildings.

Philosophers have studied ‘counterfactuals’ for decades. Will they help us unlock the mysteries of AI?

One expert discusses the importance of explainable artificial intelligence to not only guide decision-making, but provide explanations behind an algorithm's outcome.

How Florida is looking to build the ‘nation’s first AI university’

The tech is embedded into the curriculum but the University of Florida is also scouting out new uses for it in campus operations and student performance.

AI-enabled robots may increase recycling, workplace safety

Automating the recycling sorting process can increase waste management efficiency and play a valuable role in reducing environmental contamination.

AI might be seemingly everywhere, but there are still plenty of things it can’t do – for now

Artificial intelligence remains a powerful tool for analytic and predictive capabilities, but just interpreting data is not enough to put AI on the same level of human thinking, one expert says.

What’s next in government tech

Blockchain, artificial intelligence and augmented and virtual reality offer agencies new opportunities, but modernizing legacy infrastructure will be key, a recent report says.

Not everything we call AI is actually ‘artificial intelligence.’ Here’s what you need to know

Systems that involve learning and adapting are considered artificial intelligence, and one expert says advancements in the data, computation and algorithms behind AI could someday imitate the way humans think.

Everyone’s having a field day with ChatGPT – but nobody knows how it actually works

OpenAI's recently released ChatbotGPT is not open source and has not been accompanied by peer-reviewed literature so far. One expert says this lack of transparency could slow down future AI advancements.

The ChatGPT chatbot is blowing people away with its writing skills. An expert explains why it’s so impressive

The text-generating model stands out from its cohorts for its mostly accurate and helpful responses and it can even reject inappropriate prompts, but one expert says the chatbot's impressive feats are still not up to par with human capabilities.

Text-to-image AI: powerful, easy-to-use technology for making art – and fakes

As AI-generated images become more popular, one expert says the inherent creative freedom coincides with the ability to create false and sometimes harmful media.

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