How COVID response can drive tech improvements

Federal, state and local governments are under the gun to quickly modernize systems to handle a torrent of customers, but they also have an opportunity to develop new strategies, experts say.

Massachusetts recruits 1,000 'contact tracers' to battle COVID-19

Contract tracing may help Massachusetts control a second wave of infections that could come when stay-at-home orders and advisories are lifted.

Getting certified health workers to virus hotspots

Organizations using digital licenses make it possible for health care workers and emergency responders to work across state lines.

Coronavirus resources climb into the cloud

Amazon Web Services is developing a data lake of curated, updated datasets related to COVID-19, and Google Cloud is hosting an open data platform and operational dashboard.

How scammers can siphon off stimulus payments

While the federal government scrambles to get stimulus money to individuals and small businesses, it may be opening the process up to cybersecurity vulnerabilities and fraud.

FirstNet reinforces COVID-19 test facilities, front-line health workers

FirstNet, the nationwide public-safety wireless broadband network, is expanding services to help responders during the coronavirus pandemic.

Why the coronavirus response may unleash 5G

Though data science has been transforming the IT sector for years, it might have taken this crisis to highlight the necessity for increasing our data processing capacity.

ICE cautions staff, contractors on Zoom

Agency employees and contractors have been told not to install the client software on any equipment or use it for internal conversations, according to an April 9 internal memo from the Immigration and Customs Enforcement CIO.

Digital surveillance can help bring the coronavirus pandemic under control -- but also threatens privacy

The pandemic is confronting Americans with important questions about how much and what kinds of surveillance and tracking to accept in support of better health, as well as a revitalized economy.

More free, discounted tech for governments responding to COVID-19

The tech community is stepping up to help government agencies with free and discounted cloud, security, communications and workflow services.

Autonomous vehicles deliver COVID-19 tests to lab

Traveling across the Mayo Clinic’s Florida campus, the unmanned AVs ferry tests from a drive-thru clinic to a processing lab.

Tips for keeping virtual meetings secure

IT leaders are warning users that the pandemic’s disruption of normal work processes has created wide avenues for malicious third parties to access and exploit government systems.

NY assembling COVID-19 tech SWAT teams

Teams will assist in the state’s coronavirus response for three-month service deployments and address issues in technology, operations, analytics and communications.

Building a blockchain to verify COVID-19 data

MiPasa will combine verified, siloed health and location data, but be fully private, only sharing data between government and health institutions.

Telecom networks keeping up, stepping up

The major carriers are boosting network support for responders, remote workers and students during the pandemic.

3D printing may increase health equipment supplies, but not soon enough

Public- and private-sector innovators are trying to break bottlenecks in the medical equipment supply chain with additive manufacturing, but the need vastly overwhelms current capabilities.

From 12 to 12,000: How LA scaled up telework in two weeks

The Los Angeles Information Technology Agency built a telework platform that gives remote staff members access their office computer, including full access to any installed software, files, shared drives and more.

How to protect elections amid the coronavirus pandemic

Many people already can -- and more people could easily be allowed to -- vote before Election Day, or even vote from home, by casting their ballots on paper and mailing them in or dropping them off at a municipal office.

CISA updates list of critical workers

Cybersecurity and Infrastructure Security Agency has updated its list identifying IT and communications infrastructure workers deemed critical during the COVID-19 response.

Pandemic drones: Useful for enforcing social distancing or for creating a police state?

We might be fine with disaster drones ferrying urgent medical supplies, but how would we feel if they were indistinguishable from drones piloted by police, the military or private security companies? Now is the best time for policymakers to set limits on how drones can be used in public space.

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