Innovation

How Maryland is expanding the use of mobile IDs

The Maryland Motor Vehicle Administration has developed an app for organizations to verify people’s digital licenses that other jurisdictions can adopt.

Tech modernization, civil service protection big priorities for Virginia's new House Democrat

Virginia’s first Indian-American congressman-elect will bring some tech policy chops to Capitol Hill.

Report details how states can implement reliable, effective generative AI

For generative AI initiatives to be successful, a new report suggests a slow and steady approach to the technology.

As AI in mental health evolves, one states wants to regulate it while encouraging innovation

The Utah Office of Artificial Intelligence Policy is exploring best practices and potential pitfalls in the technology.

In one state, residents vote to invest in science, tech research

A bond question in Maine looks to increase funding to public and private entities for research on biomedical sciences, renewable energy and other environmental technology, or agriculture, forestry and marine technology.

New fellowship program looks to help policymakers improve civic tech

The initiative will provide state and local governments insights on how to improve online tools and services for their residents.

State IT innovations honored in annual awards

States’ efforts to improve the delivery of benefits, such as food stamps and Medicaid, strengthen cybersecurity, and enhance residents’ overall digital experiences were recognized by the association of state IT leaders.

In one city, litter meets its mechanical match

A pilot program in Detroit has enlisted a trash removal robot to reduce plastic pollution on the beach from entering local waterways.

How to prevent ideas from getting lost in translation

Policy researchers and government administrators often seem like they’re speaking different languages. A new book aims to help experts communicate more clearly, so their ideas can have real-world impacts.

New York governor pledges to ‘shape the trajectory’ of AI development

Kathy Hochul announced in her State of the State address an AI consortium and research center, and issued a new policy for responsible AI governance.

Without good data, government AI tools will just be 'garbage in, garbage out'

Virginia’s chief data officer recently shared what his state is doing to ensure quality data and warned that artificial intelligence is only as good as the information it has to work with.

31 communities tapped as innovation hub finalists

The Biden administration expects the innovation hubs to spur scientific and technological innovation in communities across the country, including small and rural areas and those with historically underserved populations.

State IT leaders honored in annual awards

NASCIO rewarded states’ efforts to use tech to help make government work better for its residents in areas like resident engagement, digital services, data analytics and identity management.

What is artificial intelligence? Legislators are still looking for a definition.

States grapple with understanding the technology so they can put rules in place.

Augmented, not artificial, intelligence should be government leaders’ priority

AI should be seen as a “co-pilot, not an autopilot,” said local officials at an event this week, adding that it could be crucial amidst a government workforce shortage.

California looks to preserve its role as ‘global hub’ for generative AI

An executive order issued by Gov. Gavin Newsom looks to create replicable guidelines for the ethical and responsible use of generative AI in state government.

How local government can drive housing innovation

COMMENTARY | Raleigh, North Carolina, tapped into a nontraditional vendor pool to find new ways of using so-called granny flats to boost affordable housing.

Homelessness could have a 3D-printed solution

An innovative pilot in Chattanooga aims to tackle the challenge of sheltering homeless residents.

The 6 Fundamentals of an Effective Real-Time Crime Center

COMMENTARY | These centers, which can help police investigators develop leads and share crucial information with other officers and agencies, are becoming more common. Here's how to make them more effective.

How AI Is Making One Smart City Even Smarter

Coral Gables, Florida, is leveraging the artificial intelligence chatbot, ChatGPT, to improve how it responds and interacts with citizens.