State turns to the cloud to manage transportation projects
The Delaware Department of Transportation will track $3 billion in spending over the next five years with a cloud-based capital program management solution.
State and local agencies weigh procurement outsourcing
Facing a shrinking workforce and a largely paper-based procurement processes, more public sector agencies are pushing routine purchasing tasks to third parties.
One-stop access to city’s childcare, jobs, business services
The MyCity portal will act as a centralized data repository that streamlines services application and delivery for New York City residents and enables greater information sharing across government agencies.
A fight against floppy discs evolves into a prison rights crusade
Incarcerated man asks court to compel prisons to dump ‘Stone Age’ technology.
UI modernization, identity verification limit state fraud loss
Halfway through a four-year modernization of its unemployment insurance management system, New York state’s Labor Department aims to create a more seamless and secure user experience.
Treating public health disconnects with interoperable data
Standardized state and local health data supports disease surveillance and will allow a quick response to health emergencies.
Remember user experience in the zero trust journey
Education, user-friendly technologies and leadership buy in can help bring employees onboard.
Work with what you’ve got: Accelerating zero trust deployments
COMMENTARY | Because zero trust is founded on cybersecurity tenets like segmentation and identity management, state and local governments can adopt the strategy quickly and effectively.
A survey of over 17,000 people indicates only half of us are willing to trust AI at work
Employees are more comfortable with artificial intelligence for task automation compared with monitoring, performance management and human resources purposes, the survey finds.
How mainframe as a service eased end-of-life transitions
The cloud-based model allowed two Florida agencies time to better plan their systems modernization.
Contact center modernization boosts satisfaction for city residents, staff
With more calls coming into its legacy social services help lines, New York City turned to a cloud-based platform that reduced the number of dropped calls and gave agents easy, digital access to essential customer information.
‘Shark Tank’ for state agency IT modernization
Technology modernization funding programs are delivering quick wins to agencies with compelling business cases.
How one state cut its vehicle titling time down to a few days
West Virginia is the first state in the nation to digitize its titling process, but a DMV overhaul must be handled with care.
City to integrate fleet vehicles with GPS network
Cincinnati aims to modernize its fleet using GPS that tracks vehicle location, collects engine data and improves communication among drivers and dispatch.
COBOL: You’re thinking about it wrong
The workhorse computing language suffers from a “major image problem” rooted in fundamental misperceptions, researchers say.
Flexibility, culture key to attracting laid-off tech workers
State and local agencies looking to pick up staff from layoffs at tech companies should be “leaning into different flexibilities,” said one expert.
County streamlines business taxes, licensing
Clark County, Nevada, will be able to issue a consolidated tax invoice for its businesses, automate workflows and seamlessly review licensing applications.
States turn to tech to replace retiring employees
The Florida Department of Management Services is one agency looking to new technologies to help deal with the retirements of key staffers.
Cyber, digital services, workforce primary focus for state CIOs in 2023
Identity and access management, cloud and application modernization rank as the big three technology priorities.
Real-time tracking now available for some city school buses
New York City’s efforts to modernize school transportation have been dogged by delays — like its buses — but this new effort will allow parents and schools to monitor them.
Do Not Sell My Personal Information
When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.
Manage Consent Preferences
Strictly Necessary Cookies - Always Active
We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.
Sale of Personal Data, Targeting & Social Media Cookies
Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link
If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.
Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.
Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly Necessary Cookies
We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.
Functional Cookies
We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.
Performance Cookies
We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.
Sale of Personal Data
We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.
Social Media Cookies
We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.
Targeting Cookies
We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.
Help us tailor content specifically for you: