Police officers get their own private Facebook
BlueLine, created by William Bratton, is a closed social media platform for law enforcement that lets officers interact and share best practices.
How NIST gained better control over IT management
The agency was able to move its entire IT support infrastructure from local servers into the cloud while becoming ITIL compliant.
Encrypted communications gives voice to dissidents
The encrypted communications provider is teaming with the Human Rights Foundation to enable secure links for activists, dissidents and other groups at risk of government snooping.
Data.gov pilots an easier way to manage agency APIs
The new service handles the routine, repetitive tasks of API management, letting agencies concentrate on building their interfaces.
After XKeyscore, is encryption the next big thing?
The latest reports on the NSA's surveillance could raise awareness on a practice that is regularly recommended but frequently ignored.
With video mash-up app, first responders set up virtual ops center
Winner of National Science Foundation-funded tech challenge offers tools to help emergency responders filter video and Twitter feeds from bystanders at the scene.
Energy lab team explores new ways of analyzing social media
The SALSA tool developed at the Pacific Northwest National Laboratory taps the lab's supercomputing power to pore over billions of posts in seconds.
Telework challenge: Employees who resist telework tools
USDA is using technologies such as teleconferencing and social media for collaboration, but challenges include some employee resistance and incompatible software.
Should agencies really have 'official' Twitter feeds?
Social media outlets were never intended as mission-critical applications; recent events show why.
Crowdsourcing video surveillance can work both ways
The Park Service has to be innovative when monitoring large crowds, so it uses video streams from the crowds themselves and shares the video with other agencies.
Medical service's Facebook experience a sign of social media's growth
The Air Force Medical Service finds, like some other agencies, that social media can be the best way to interact with their constituents.
Tools help agencies boost recruiting via social media
NGA.NET's SocialSmashed and Social Apply helps agencies recruit young workers via platforms they're familiar with.
5 ways to find out what social media followers are trying to tell you
Once agencies launch initiatives on Twitter, Facebook and other platforms, they need to establish metrics to measure how well they're performing.
API lets developers tap feds' social media feeds
Howto.gov has released an application programming interface for its Social Media Registry, a list of verified federal accounts.
Can a Twitter 'happiness measure' work for agencies?
A University of Vermont study shows mood of cities and states based on the language used in geotagged tweets, using a methodology that could be applied to other uses.
Mobile Gov Wikithon: Where the rubber meets the code
Monthly sessions of volunteers help expand the Mobile Gov Wiki, a go-to resource for best practices on mobile government.
Tweetping offers a real-time look at tweets around the world
If you want to know why agencies are increasingly interested in monitoring social media, this Web app helps put it in perspective.
No Death Star, but a good use of technology anyway
The failed attempt to successfully petition the White House to build a Death Star nevertheless highlights a worthwhile way to use technology to engage the public.
Should agencies dump e-mail for social networks?
The emerging trend toward internal social networks, which offer a lot of advantages, raises questions about the future of e-mail.
NOAA, FEMA Twitter feeds can help navigate Frankenstorm
Twitter feeds from federal, state and local agencies have become a prime source of helpful, up-to-the-minute news and tips.
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