Author Archive

Alex Stein

Alex Stein is founder and chief strategy officer for Eccentex Inc.
Digital Government

Predictive analytics, case management vital to fraud investigation

In order to bridge communication gaps among agencies delivering massive national services, fraud investigatory tools have to be comprehensive, flexible and affordable.

Infrastructure

How dynamic case management can modernize citizen services

Cloud-based dynamic case management solutions create opportunities for government agencies to meet citizens’ rising expectations for improved services.