Author Archive

Casey Coleman

Casey Coleman is senior vice president, global government solutions, with Salesforce and a former CIO of the General Services Administration.

Infrastructure

Digital transformation delivers more than productivity -- it rebuilds public trust, too

New data suggests the widening gap between citizens’ expectation of digital service and reality threatens to further undermine trust in government.

By Casey Coleman
November 2, 2021

Infrastructure

Digitizing licensing and permitting a win-win for local governments and constituents

Digital-first solutions can boost local governments' revenue, foster community development and improve overall user experience.

By Casey Coleman
December 1, 2020

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