Author Archive

Chris Teale

Chris Teale
Chris Teale is the managing editor for Route Fifty, where he covers state and local government technology.
Digital Government

Battle to save major internet subsidy reaches Supreme Court

Advocates and elected officials warned of the harm if the Universal Service Fund is struck down as unconstitutionally financed. Justices appeared inclined to preserve the fund.

Artificial Intelligence

Partnership for Public Service launches AI Center for Government

The good-government nonprofit said the center will focus on developing AI leaders, building talent and allowing agencies at all levels of government to share information and best practices.

Digital Government

Government websites are littered with accessibility issues, research finds

A separate survey found that while local leaders understand the importance of making their pages accessible to those with disabilities, it’s hard to find the staff, time or money to make the changes necessary.

Workforce

Wisconsin speeds up licensing amid shift to cloud platform

The state saw a 35% increase in the number of licenses it issued in 2023-2024 compared to any other two-year period.

Artificial Intelligence

Majority of applicants say they’d use AI agent to navigate public benefits processes

A new survey from Salesforce found that 87% of respondents would use an AI agent. Many of the public feel interactions with government agencies can be challenging and leave behind billions of dollars in unclaimed benefits because of it.

Cybersecurity

Trump order put states at the forefront of cyber and natural disaster response

The executive order signed this week is part of a wider push to put the onus on states and localities to prepare for disasters, rather than the federal government.

Digital Government

Vermont explores having telehealth hubs at libraries

An initial grant will help researchers study the feasibility of offering services at the state’s 185 libraries in a bid to help people access care even from remote areas.

Cybersecurity

Texas mulls establishing new Cyber Command

Legislation would create the command and mandate that it set up a cybersecurity strategy. Gov. Greg Abbott said it is vital to protect the Lone Star State from bad actors.

Digital Government

New bill would loosen various BEAD rules

Republicans have long complained about some of the broadband program’s requirements and preference for fiber. New legislation would tweak many of those rules.

Cybersecurity

What’s next for cybersecurity, election info sharing?

Federal funding has been slashed by $10 million for two information sharing centers, which both have tens of thousands of members. A more fragmented and expensive future could follow as states and others go it alone.

Cybersecurity

Water systems’ cybersecurity dogged by ‘turf war’ between IT, OT

It can be hard to break down siloes between the operational and information technology in water utilities. But speakers at a recent panel called for more visibility and cooperation to keep critical infrastructure safe.

Cybersecurity

82% of schools suffered recent cyber breaches, report says

The Center for Internet Security said it observed nearly 14,000 security events and confirmed 9,300 cyber incidents, which tend to surge during high-stakes periods like exams.

Artificial Intelligence

Oklahoma saves time, money by using AI to review procurement data

The state had come under fire for errors and a lack of oversight in some of its purchasing. A new tool has helped make employees more efficient, fix errors and provide oversight.

Digital Government

‘Leave it alone’: Amid BEAD review, state leaders plead for stability

While elected officials in Washington criticize the broadband program’s speed and requirements, some officials urged them to let states proceed with plans to get people connected.

Digital Government

Commerce secretary announces ‘rigorous review’ of BEAD program

Howard Lutnick said it is in “dire need of a readjustment,” and pledged to take a tech-neutral approach while dismantling many of the broadband access program’s Biden-era requirements.

Cybersecurity

Critical infrastructure leaders must ‘wake up’ and invest in cyber, report says

A new report from the Multi-State Information Sharing and Analysis Center warned of the threats faced by critical infrastructure and urged states to spend more to protect themselves.

Artificial Intelligence

New Hampshire’s benefits program embraces AI amid modernization push

The state had already upgraded its systems before the COVID-19 pandemic, so it didn’t struggle as much with fraud. Now, it is looking to emerging tech to help adjudicate claims.

Artificial Intelligence

AI could aid public transit track inspections

A prototype between New York’s Metropolitan Transportation Authority and Google Public Sector spotted 92% of track defects that had been identified by human inspectors. Experts said there is more to come in this area.

Artificial Intelligence

‘Science experimenting’ in a leading AI state

New York CIO Dru Rai said failing fast doesn’t need to be a bad thing as agencies experiment with new technologies.

Artificial Intelligence

Public-sector concerns over AI are lessening, survey says

Google Public Sector found that IT leaders in state and local government are less worried about training, privacy and security than before. A Google exec said that showed a growing understanding of the tech.