Author Archive

David Squibb

David Squibb is chief sales and marketing officer for Xpertdoc.
Management

Improving case management in local government

Even without access to digital tools for personalized citizen services, local government can improve the case management process without large investments.

Infrastructure

Applying better services without another app

State and local governments are using Microsoft Dynamics CRM to achieve cost savings, streamline operations and transform the delivery of citizen services.