Author Archive

Gabe Goldberg

Digital Government

Another View: Isn't it time you tried online collaboration?

If you want to mold your staff into an efficient, productive team, consider tossing out your current office habits and installing online collaboration tools. The right technology will foster new ways for teams to work, such as telecommuting or virtual projects with shifting structures.

By Gabe Goldberg
February 20, 2003

Digital Government

Another View: More than ever, Web site usability is king

The world has endured many failures to communicate, from Paul Newman's in the 1967 movie 'Cool Hand Luke' to Dilbert's everyday office adventures with his pointy-haired boss. Web site usability is often misunderstood. Yet it is getting even more important than just two years ago, now that the e-government drive has gathered massive momentum.

By Gabe Goldberg
February 4, 2003

Infrastructure

Another View: Is Web scrubbing an exercise in futility?

When cuneiform stone tablets represented state-of-the-art printing, the best records retention policy was "Don't drop them." Each successive form of IT--printing press, filing cabinet, copier, e-mail and Internet--has made it harder to control information flow and access, and especially to reclaim freely disseminated material.

By Gabe Goldberg
July 25, 2002

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