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Hal Miller-Jacobs

Infrastructure

Another View: Do Web sites put agencies' best faces forward?

Here is one unmistakable sign that it truly is a new day in government: A growing number of citizens in search of reliable health information, printable tax forms or Social Security information are likely to go to a computer to get what they need. The number of Americans who have visited government Web sites has jumped by more than 70 percent in the past two years, according to the Pew Internet & American Life Project.

By Hal Miller-Jacobs
March 18, 2003

Your daily read on state and local government

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