Author Archive

Marcel Shaw

Marcel Shaw is principal federal solutions architect at Ivanti.

Cybersecurity

Why IT asset management is critical for CDM

IT asset management is much more than a technology or a software solution; it is a strategy that aligns an agency’s internal asset management processes with the Continuous Diagnostics and Mitigation program’s security objectives.

By Marcel Shaw
February 4, 2021

Digital Government

How RPA and AI will impact IT asset management

When robotic process automation and artificial intelligence are added to IT asset management, agencies can optimize staff resources and improve governance and compliance.

By Marcel Shaw
April 24, 2019

Emerging Tech

AI and chatbots: Driving the future of government IT service management

Successful integration of AI into government agencies will reduce costs and increase service management efficiencies.

By Marcel Shaw
December 15, 2017

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