Feds catching the next wave in government
Many government managers and specialists in a GCN telephone survey see Web services as the next big wave in government IT.'Web services are the coming thing,' said a Veterans Affairs Department IT specialist in Washington.
DFAS' MyPay catches on'retirees excepted
The Defense Finance and Accounting Service's online MyPay system has grown to 2.6 million users in just four years but is still encountering resistance from military retirees.<br>
Judges' Award: Defensor software provides mobile base security
Personal digital assistants and security don't always go hand in hand.But they do in Defensor Mobile access management software from Global Bay Mobile Technologies Inc. of Iselin, N.J.
Moving up, locking down are priorities this year
What will agencies be up to over the next dozen months? Upgrading systems, for one. And improving IT security, for another.
DHS bureau organizes to the max
A strong governance structure goes a long way toward maximizing performance'especially when the performance involves a large and complex modernization program.
Q&A: Clay Johnson
In his desk drawer, Clay Johnson, the Office of Management and Budget's deputy director for management, keeps a conductor's wand. It's a symbol, he says, of how the administration is working with agencies to use performance metrics.
Finding common ground
Nothing is more critical to measuring outcomes than having comprehensive information to analyze.'Your system is no better than the data you collect,' said Katherine Gugulis, deputy chief of strategic planning and accountability for the Agriculture Department's Natural Resources Conservation Service.
Here's what to do when those red flags pop up
In a performance-based contract, you want to manage for success, which means you want the contractor to be successful. But inevitably, some contracts and contracting relationships go wrong. Then what do you do?
Measures of success
With a renewed emphasis on results, the government is pushing agencies to focus on the ends. Performance measures are the means.'Performance measures are both a vehicle for managing and a vehicle for communicating,' said Thomas Wegener, director of management information systems and research for the New York State Workers' Compensation Board. 'What you measure communicates the values of your organization.'
Getting the results you seek
It's been more than 10 years since the Government Performance and Results Act set the legal requirements for performance management and accountability within agencies.
Expect 2003's hot topics to still be hot next year
It's been a year of hot management and procurement topics for the GCN Reader Survey.
PostNewsweek Gala: A progression of partners
Ten-foot-tall Cirque Magnifique clowns on stilts circulated in the black-tie crowd at the cocktail reception for PostNewsweek Tech Media's 2003 Awards Gala, but most people were too deep in eye-to-eye conversation to take much notice.
IRS vows to roll out taxpayer database in '04
The IRS won't release the initial version of the much-delayed Customer Account Data Engine, the centerpiece of its modernization effort, until 'sometime in 2004,' CIO W. Todd Grams said.
Conferencing apps keep road warriors at home
Many agencies use mobile and remote-computing technologies, but government IT managers are concerned about their security, a GCN telephone survey found.
IRS' Grams: CADE release 'sometime in 2004'
The initial phase of the much-delayed Customer Account Data Engine, the centerpiece of the agency's modernization effort, won't be released until 'sometime in 2004,' IRS CIO W. Todd Grams said today.<br>
OMB loosens up on performance-based goals
The Office of Management and Budget's Office of Federal Procurement Policy is softening its stance on goals for implementing performance-based contracting across the government.
Agencies work to get a handle on contracting for results
Only a quarter of government procurement managers in a special GCN Management e-mail survey said they fully understand what procurement-based contracting is and how to write a performance-based contract.
It's what's up front that counts
On paper, performance-based IT services acquisition looks like a piece of cake: You tell the contractors what you want and let them find the best way to do it.
It all comes down to the mission
The goal of performance-based IT services contracting is, ultimately, to improve the bottom line. And for government agencies, the bottom line is mission.
Defense's Lee will advise on Iraq's rebuilding
Deidre Lee will temporarily leave her post as procurement director for the Defense Department to help with Iraq reconstruction procurements.
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