States bullish on chatbots, report finds

Digital assistants helped states deliver critical information to constituents during the pandemic.

USPTO’s path from open data to AI

A foundation in open data laid the groundwork for the U.S. Patent and Trademark Office’s artificial intelligence journey.

Software ecosystem for integrating community development services

Automating and streamlining municipal land management and community development processes improve collaboration between private- and public-sector stakeholders.

State, local governments lean into agile

A study of four governments -- two state and two local -- illustrates how agile has evolved from a software development approach to being applied in project management, procurement and social services.

Private networks speed 5G deployments

Private networks offer the fastest way to deploy and control a 5G network environment, increasing broadband speed and coverage and leveraging network splicing.

Cutting through data silos to reduce unemployment

Using, cloud computing, data lakes and artificial intelligence, a nonprofit is helping states bring together previously siloed administrative data to better understand and resolve unemployment issues.

States making slow, steady progress to the cloud

Budgeting, cybersecurity and legacy technology are proving stumbling blocks to migration, according to a new NASCIO report.

AF expands 5G to 7 Reserve Command installations

The addition of commercial cellular infrastructure will enable reservists and responders to work more efficiently at the edge.

Wisconsin looks to AI, cloud to improve professional licensing process

Using the Maverick AI platform by Google Cloud and MTX, Wisconsin’s Department of Safety and Professional Services will automate data entry and get insights into where bottlenecks typically occur in the licensing process.

Driving AI innovation through a National Research Cloud

The NRC will provide affordable access to high-end computational resources, large-scale government datasets in a secure cloud environment and a close partnership between academia, government and industry.

Challenge seeks mobile fingerprint capture tech for responders

The Mobile Fingerprinting Innovation Technology Challenge aims to inspire the development of commercial and open source applications and hardware accessories that will allow law enforcement officers capture high-quality fingerprints with a mobile device.

County DA pilots race-blind charging algorithm

Using software developed by the Stanford Computational Policy Lab, the Yolo County, Calif., District Attorney’s Office is studying whether its decisions to charge an individual with a crime are influenced by race.

Chief data officers making strides in federal agencies

The maturity and capacity of increasingly experienced federal CDOs are helping them make progress implementing the Federal Data Strategy, a new survey shows.

How the cloud eased VA’s COVID pains

During the height of the pandemic, the Department of Veteran Affairs moved its increasingly popular video telehealth service to the cloud, one of about 100 applications scheduled to be migrated by the end of 2024.

How streaming entertainment makes rural broadband unsustainable

If the five companies using the most broadband bandwidth contribute more to the costs of providing it, they could help address the digital divide, a new report states.

Naval Postgraduate School tests 5G maritime solutions

Research with AT&T’s 5G networking and edge computing capabilities will support 5G-focused experiments incorporating artificial intelligence, data analytics, the internet of things, machine learning, robotics and smart base solutions.

Telematics streamlines data collection, analysis for managing state vehicles

Virginia Office of Emergency Medical Services has outfitted field inspectors’ vehicles with telematics sensors that collect data and transmit it to the cloud for analysis.

5 ways to unlock value in government data

An interoperable and connected data environment can help governments improve customer experience, enhance data protection and reduce fraud, waste and abuse, a new report says.

San Diego steps up cloud, remote support, IT service management

With a new managed services contract, the city is able to boost customer satisfaction, increase the IT services redundancy and agility, reduce the city’s risk exposure and drive ongoing technical innovation.

States’ smartphone exposure notification apps get mixed reviews

While the apps improved the speed and reach of contact tracing, the Government Accountability Office found several challenges limiting app use and the ability of states and others to determine whether the apps were effective.

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