When remote doesn’t work
State and local government finance and administrative departments are struggling to support telework.
Location analytics for COVID-safe workplaces
By collecting mobile device unique identifiers and locations anonymously on private Wi-Fi networks, the contact tracing platform can monitor potential COVID exposure and spread.
IoT flood sensors drive predictive city management
Cary, N.C., is using internet of things flood monitoring to go from a reactive to a proactive and ultimately a predictive town.
Extracting tax data from scanned images
A computer vision, artificial intelligence and natural language processing platform that standardizes scanned document images and extracts select data is streamlining how IRS manages its data and interacts with taxpayers.
Super storage for scientific computing
Los Alamos National Laboratory developed systems software elements that use computational storage to achieve orders-of-magnitude performance improvement for scientific data analysis.
EAZE-y enrollment for SSA’s identity proofing services
The Social Security Administration is fighting synthetic identity fraud through a new enrollment service that emphasizes authentication and authorization.
How COVID is driving smart city plans, budgets
Greater emphasis on technology will allow cities to react faster and more efficiently to events that challenge pre-established norms.
Virtual inspections gain traction
Initially a way to keep county officials and building developers safe during the pandemic, virtual inspections are saving time and money for local government and businesses.
Can cities influence individuals’ travel choices?
The Federal Highway Administration plans to study how real-time travel information, suggestions about alternative routes and monetary incentives might prompt travel choices that reduce congestion.
With RPA, Ginnie Mae simplifies complex processes
Robotic process automation has helped the mortgage securities guarantor reduce the amount of time employees spend on manual tasks and limit potential errors.
How tech supports police accountability
To comply with a 2017 consent decree, the Baltimore Police Department has invested in digital platforms to improve training, records management and officer analytics.
How the Army’s DORA bot cuts manual work for contracting professionals
Thanks to robotic process automation, the time it takes Army contracting professionals to determine whether prospective vendors should receive a contract has been cut from an hour to just five minutes.
Mitigating IoT security threats
Remote work has exacerbated an already-tricky problem for IT managers: internet of things security.
Mail-in ballot applications peppered with accessibility issues
A lack of awareness, skills and resources were behind states’ problematic PDF applications, a recent report revealed.
Open cloud platform delivers water consumption models
As conservation of water resources becomes more critical, a new web application aims to help water managers and farmers in the West more accurately track water consumption by crops and other vegetation.
OPM keeps hiring on track with USA Staffing upgrades
When the pandemic struck, the Office of Personnel Management upgraded USA Staffing so that users could shift remaining in-person tasks -- interviewing, orientation and administering oaths of office -- to virtual ones.
Is the AF’s Digital University the future of IT training?
Both novices and experts can take advantage of over 7,000 classes to stay current with advancing technologies and learn digital skills they can use to build efficiencies into their jobs.
State CIOs roll with COVID’s disruption
Expanded work-from-home and remote work options, wider use of collaboration platforms and increased attention on digital government services and user experience are the most likely business processes, practices and investments to change post-COVID, according to a new report.
Memphis enlists AI for pothole repairs
An automated, scalable system that detects potholes and alerts 311 operators to them so they can quickly dispatch repair crews is saving the city up to $20,000 a year in claim costs for damage from potholes.
County’s cloud boosts capacity planning, flattens spending variations
To “pause the bleed of growth” at the California county’s 40-plus departments, the CIO’s office set up a central cloud platform to help it broker IT resources.
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