Author Archive

Yolande E. Chan

Yolande E. Chan is associate dean (research and PhD/MSc programs) and E. Marie Shantz professor of information technology management at Queen's University, Ontario.
Infrastructure

Digital technologies will help build resilient communities after the coronavirus pandemic

In the midst of a maelstrom, inexpensive, readily available digital technologies -- among them social media, mobile apps, analytics and cloud computing -- help communities cope with the pandemic and learn crucial lessons.