Governments often struggle with massive new IT projects
Culture, bureaucracy and serving a broad patchwork of agencies can make a comprehensive technology update a challenge, experts say.
AI will bring dramatic change in the next three years, say local government IT execs
But better training on the emerging technology is needed and should be mandatory, according to a new survey.
How one state’s data office improves government services
Indiana is connecting data from different agencies and training front-line workers to tackle tough problems.
Why computer security guidelines are so unclear
COMMENTARY | Cybersecurity guidelines are often riddled with excessive or confusing information, spurring a need for clearer instructions from trustworthy sources to better mitigate system vulnerabilities.
Without digital project management, cities will be ‘out of the race’
With cloud-based solutions, infrastructure planners can collaborate, prioritize projects and streamline permitting, funding and compliance.
Most government software stinks. Here’s what you can do about it.
COMMENTARY | When IT systems align to their end users’ day-to-day processes, tasks and needs, agencies can increase productivity while more than making up for any marginal cost differences.
Passwordless security gains ground
Government mandates on passwords and shifting authentication policy could accelerate the adoption of smartphone-enabled passkeys.
Public Sector Apps Face Widespread Security Challenges, Report Reveals
A new study found alarming security vulnerabilities across the vast majority of public applications over the last year.
Microsoft Unveils OpenAI Service for Government Customers
Microsoft is opening up its commercial generative AI technology to public sector customers and partners.
State Scales Up Cloud Workforce With Free Training for Agency Employees
Georgia is offering any employee at a state agency migrating its operations to the cloud free training in an effort to increase technology skills and build institutional knowledge.
Why Blockchain Is a Key Technology for State and Local Governments
COMMENTARY | Blockchains are a promising solution for securing data in health care, finance, voting and other public applications.
How AI Is Making One Smart City Even Smarter
Coral Gables, Florida, is leveraging the artificial intelligence chatbot, ChatGPT, to improve how it responds and interacts with citizens.
AI in the Workplace: Local Officials Explore Responsible Use
As more governments experiment with artificial intelligence, local leaders are considering how to leverage AI’s benefits safely and responsibly.
Cybersecurity Standards Gain Ground in Counties
More counties are embracing voluntary cybersecurity frameworks to evaluate their risk and better protect their assets, a recent report shows.
What State Unemployment Modernization Pilots Get Right
Pilot programs in two states focusing on identity verification for unemployment systems could set the stage for nationwide modernization.
An Outdated Tracking System Is a Key Factor in Texas’ Foster Care Shortcomings
The decades-old system foster care officials use to track and monitor the health records of the nearly 20,000 children in their custody is both outdated and unreliable—so much so, advocates say, that children have been harmed or put at risk.
Flexibility, Culture Key to Attracting Laid-off Tech Workers
State and local agencies looking to pick up staff from layoffs at tech companies should be “leaning into different flexibilities,” said one expert.
Senate Democrats Introduce Bill to Help State and Cities Modernize IT Systems
The bill would provide $120 million annually for seven years to fund tech teams and tech planning grants.
We’re Gonna Need a Bigger Server: Preparing Network Infrastructure for Future Elections
COMMENTARY | Elections are times of both predictable and unpredictable surges in IT infrastructure strain. Adequately preparing for this reality ahead of time is imperative for state IT leaders.
The Current and Future State of State IT Operations
COMMENTARY | Future trends in state IT were highlighted during the 2020 NASCIO Annual Conference.
Do Not Sell My Personal Information
When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.
Manage Consent Preferences
Strictly Necessary Cookies - Always Active
We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.
Sale of Personal Data, Targeting & Social Media Cookies
Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link
If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.
Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.
Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly Necessary Cookies
We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.
Functional Cookies
We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.
Performance Cookies
We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.
Sale of Personal Data
We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.
Social Media Cookies
We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.
Targeting Cookies
We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.
Help us tailor content specifically for you: