Looking to Upgrade Your IT System? Try Standing Up a Digital Services Team
COMMENTARY | Governments are running on IT systems that are too antiquated and complex to be effective. In light of the pressures caused by Covid-19, digital service teams are needed to help government officials upgrade their IT systems to better serve the public.
A State Agency Scraps Its Paper-Based Licensing System
In adopting a digital licensing system, officials at the Tennessee Alcoholic Beverage Commission say they moved away not just from stacks and stacks of paper, but also an old mindset.
Feds Charge 2 Men in Ransomware Attack That Hobbled Atlanta
STATE AND LOCAL ROUNDUP | Albuquerque’s troubled electric buses leave town … Wash. state plastic bag ban proposal … Dallas asset forfeitures ... and D.C.’s clean-energy shift.
After a Ransomware Attack, More Unwelcome News for Local Government Employees
An abundance of caution months after a cyber assault on one municipality’s IT systems.
State Attorney General Releases Report on Surge in Data Breaches
STATE AND LOCAL ROUNDUP | Charleston, S.C. earthquake risk … Texas air pollutants … and Pennsylvania prison mail lawsuits.
For State CIO Leadership, Strong Communication Is More Important Than Tech Expertise
Major takeaways from NASCIO’s annual survey of state chief information officers.
Good Reminders for Any Manager Leading a Team
Retaining top talent isn’t just about salary. It can also hinge on excitement and boredom.
Blockchain Could Help Bring Renewable Energy to the Power Grid, Experts Tell Congress
But lawmakers want to know how to stop cryptocurrency miners from overwhelming local utility companies.
Cybersecurity Firm: Alaska Targeted Before and After Trade Mission to China
STATE AND LOCAL ROUNDUP | Wildfire smoke “fully entrenched” in Wash. … Maine judge ready “to go old school on no-show jurors” … new water rules roil San Francisco officials.
Governments Need to Re-tool the IT Workforce (Again)
Leaders should encourage change agents, and those government workers will need to develop and maintain certain skills and capabilities.
Facial Recognition Company CEO: The Tech Is Too Volatile to Give to Law Enforcement
"Software is only as smart as the information it’s fed," according to Brian Brackeen, CEO of Kairos.
How Using Open Wi-Fi Could Get Safer
A standard called Enhanced Open aims to make using free networks more secure than it is now.
Bill Would Prevent States From Messing with Encryption
The bill comes amid an encryption debate that pits national security against cybersecurity.
After a Major Cyber Attack, Does the Public Deserve an Explanation?
The ransomware that crippled Atlanta raises unanswered questions about how to communicate with citizens after a cyber-attack.
Let’s Flip the Script on Customer Experience
Customer experience is about more than customer satisfaction.
Atlanta’s Ransomware Attack Has Lingering Impacts
STATE AND LOCAL ROUNDUP | Some Kansas higher ed funds restored … Louisiana state lawmakers have fist fight … Michigan leaders have unexpected revenue to use.
Georgia’s National Guard Unit Wants Some Help Prepping for a Big Cyber Test
The Georgia Army National Guard has a cyber readiness inspection coming up and wants a contractor to spend the summer helping it get ready.
White-Hat Hackers to the Rescue
There are reasons more aren’t using the service: Some states might not have the money, or might be nervous about allowing white-hat companies to try to breach their networks.
Artificial Intelligence and the Future of Government
While there is much potential in the use of AI in the public sector, the future is still . . . in the future.
Maine Is Building Its Tech Workforce From the Ground Up
The Office of Information Technology realized it had a retirement problem. In response, it took on the bigger problem of building a strong technology workforce across the state.
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