How a State Police Agency Goes Viral (and Maybe Teaches People How to Drive)
The Colorado State Patrol develops relationships with the community and grows its online presence by posting humorous topical videos, a project spearheaded by one of its public information officers.
City Leader Wants Residents to Try Balancing the Parks and Rec Budget
STATE AND LOCAL ROUNDUP | Federal shutdown delays hurricane recovery funds … another Flint water crisis plea deal …. and confusion comes with Conn. town’s pay-per-bag trash collection proposal.
Local Health Department Uses Holiday Theme to Warn of an ‘Unwanted Present’
“On the first day of Christmas, my true love gave to me … a brand new STD.”
Crowdsourcing King Tides to Better Understand Rising Sea Levels
In Washington state and Virginia, the public can help planners and researchers monitor the inundation of low-lying coastal areas.
Checking In on a Census ‘Homework Assignment’ for Cities and Counties
These localities have already launched their Complete Count Committees and taken other proactive steps to avoid undercounting. Has yours?
News Deserts Widen as Newspapers Shut Down
Researchers identified nearly 200 counties without any paper, weekly or daily, “creating a news vacuum for about 3.2 million residents and public officials.”
As Drivers Face Stronger ID Rules, States DMVs See Customer Onslaught
A common message in many states: ‘Save a trip, skip the line and renew online.’
Local Furor After Mayor’s Colin Kaepernick Social Media Classroom ‘Experiment’
STATE AND LOCAL ROUNDUP | Alaska meth seizures increase … Portland mayor sets “cleanest” city goal … and L.A.’s new emergency shelter.
Another Example of a Simple Idea That’s Spread From One City to Another
In Boise, traffic box art has become an important visual element of the downtown streetscape.
Champion of '211' Call Centers Set to Lead National Counties Group
“I’ve become, maybe, a fanatic about 211,” says San Diego County Supervisor Greg Cox, who's expected to be the next president of the National Association of Counties.
What Petty Nextdoor Posts Reveal About America
The hyperlocal social-media platform highlights small grievances—and proves that neighbors have more in common than they think.
‘Government Is What We Do Together That We Can’t Do Alone’
As civic technologists gather for this year’s Code for America Summit, there are some key themes worth repeating.
Federal Lawsuit Targets Facebook-Blocking Mayor
STATE AND LOCAL ROUNDUP | Okla.’s rape-kit deadline; La.’s 10 most distressed water systems … Mich. village may convert paved roads to gravel ones … and more Harvey-like hurricanes await us.
Let’s Flip the Script on Customer Experience
Customer experience is about more than customer satisfaction.
Texas Is Building a Killer App for Killing Bureaucracy
Chief Information Officer Todd Kimbriel wants a digital assistant to navigate the state’s bureaucracy for citizens.
Instantaneously Linking 3-1-1 Callers to Translators
With its Language Access Plan, Pittsburgh’s goal is “to assist all residents and to provide access to all resources.”
5 U.S. Cities Named Finalists for Engaged Cities Award
These localities have done “significant work with citizens to tackle a public problem, clear evidence of impact, and potential to apply the strategy to other problems and geographies.”
There Is Science (and Power) Behind Effective Citizen Communication
Scottsdale, Arizona’s assistant city manager discusses how boosting engagement with residents can be more than just a marketing gimmick.
This City’s ‘Windows on the Past’ Is Way Cooler Than Most Local History Murals
Instead of an empty brick wall, this mural takes shape on a distinctive architectural landmark.
Reconnecting a Community With a River That Once Brought Disaster
As Minot, North Dakota continues to recover from 2011's record-setting flooding, efforts to repair the city’s relationship with the Souris River continue.
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