When Blunt Engagement on Social Media Can Help (and Hurt) Transit Agencies

Being transparent with dissatisfied passengers about operational challenges can have pitfalls, but one official notes: “The old corporate communications technique of we speak, you listen, doesn't really work.”

Everything's Bigger in Texas, Including Metro Region Population Gains

New data from the Census Bureau show that four urban areas in the Lone Star State together added about 412,000 people last year.

Watch a House-Sized Boulder Get Blown Up in Idaho

Destroying the rock was part of Idaho DOT’s effort to clear a remote roadway buried last month by a landslide.

America’s Most Traffic-Congested Cities Are Ranked in This New Study

Worldwide, only Los Angeles cracked the top 10 when it comes to cities with the worst roadway delays.

Mich. Municipal League: State Is ‘Strategically Disinvesting in Our Communities Right Now’

One fiscally distressed city says it is “just one step away from becoming a Flint and a Detroit.”

Gallup Survey: Americans Have Become More Worried About Water Pollution

Providing a backdrop for the findings: lead contamination in Flint, Michigan’s drinking water, and emerging concerns over the chemical PFOA in several Northeastern states.

Pittsburgh Seeks a Better Way to Maintain Its 45,454 Public Steps

There are 739 city-owned stairways in Steel City and some are in rough shape. Can the City Accelerator help?

Boston Looks Into Whether It Has Adequate Performing Arts Spaces

The city has rolled-out an online survey to gather feedback on the topic from key cultural and institutional stakeholders.

Justice Department Offers Guidance on When Court Fines and Fees Might Violate Constitution

But one reform advocate notes: “Unless the DOJ actually sues some of these places, I don’t think we’re going to see a significant change in the practices on the ground.”

Here’s What Colorado’s DOT Is Doing to Improve Customer Service

“We are not here to just build a road, we are here to provide people with an experience,” says the agency’s director of communications.

Putting Digital Equity in Cities Front and Center

There are plenty of opportunities and challenges for municipal leaders who want to expand access to high-speed Internet in their communities.

Downtown Phoenix Is Moving Toward a 24-Hour Economy

The vibrancy in this part of the nation’s sixth-largest city is a stark contrast to its condition a decade ago.

A Tangled Budget Mess Mires Municipal Government in Paterson, N.J.

Ongoing acrimony continues to fracture relations between the mayor, city council members and the state in this fiscally distressed North Jersey city.

Exploring the Promise and Pitfalls of Public-Private Partnerships

“You need to really get yourself acclimated and educated,” says one expert who will attend a three-day conference in Dallas this week.

What’s the Real Cost of Shutting Down Kentucky’s Healthcare Exchange?

Gov. Bevin’s administration pegs the net cost at just over 1 percent of the $23 million figure cited by the previous governor, Steve Beshear.

New U.S. Economic Data Underscores Trouble Energy States Face

But growth in South Dakota has been strong, increasing by 9.2 percent in the third quarter of 2015.

Utah Launches New Online Map App for Transportation Projects

“It's an easy way into information,” says Utah DOT’s statewide geographic information systems manager.

Temporary Budget Patch Ends Partial Government Shutdown in N.J. City

Paterson, New Jersey suspended many basic services on Tuesday, including trash pick-ups and after school programs.

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