California city taps AI to streamline government hiring
High vacancy rates have prompted Long Beach, California, to leverage artificial intelligence to give its hiring process a boost.
Inside Missouri’s push to help gig workers access benefits more easily
The state saw a reduction in benefits application rejections and churn after implementing an income verification platform for nontraditional workers.
Feds offer new data, research to refresh states’ water woes
A new report and data tool from the U.S. Geological Survey can help policymakers better understand where water supply risks exist in the U.S. to inform efforts to better manage the critical resource.
New Jersey helps businesses get online
The state’s Small Business E-commerce Support Program offers funding to help less-resourced companies’ digital transformations.
Slow approach to law enforcement AI could combat errors and bias, experts say
Several police agencies across the U.S. are tapping AI to help draft police reports, but a new white paper from the American Civil Liberties Union points to the risks of its rapid adoption.
How a new database in New Mexico aims to de-escalate police encounters
The state’s Nontraditional Communication Registry helps inform police officers of conditions or disabilities that may impact someone’s ability to interact with law enforcement.
‘Optionality’ could be the key to better customer experience, experts say
As digital advances have prompted state agencies to innovate their benefits systems, experts say officials should first consider what residents want.
States’ housing assistance sites get a ‘human-centered’ makeover
Based on feedback from homeless shelter residents, federal officials have worked to improve housing webpages for all 50 states over the past year. The site updates launched late last month.
How system modernization is helping Idaho mitigate unemployment
The Idaho Division of Occupational and Professional Licenses is leveraging a new web-based portal to make it easier and quicker for people to obtain professional licenses and enter the workforce.
How govs can strengthen their cyber staff in the new year
Budgetary and staffing challenges are likely to follow state and local governments into 2025, but experts say agencies’ progress toward addressing those obstacles will prevail too.
What’s in store for public safety tech in 2025
In the coming year, artificial intelligence and other tech solutions will be key for understaffed law enforcement agencies looking to keep their communities safe.
Why California is revamping its benefits application websites
The GetCalFresh.org site, which helps residents apply for government food assistance, is shutting down. A new system aims to replace and improve it over the next year.
Rhode Island looks to help older adults navigate a digital world
The nation’s smallest state has big plans to help aging individuals have more equitable access in an increasingly digital society.
Missouri city turns to tech to improve snow removal
Kansas City’s snowplow operators are clearing snow quicker and keeping residents safer with the help of a cloud-hosted platform.
Report: Electronic case reporting helped states during the pandemic — they need to use it more
A new report from The Pew Charitable Trusts highlights an emerging method for improving the sharing and use of public health data.
How Maryland is expanding the use of mobile IDs
The Maryland Motor Vehicle Administration has developed an app for organizations to verify people’s digital licenses that other jurisdictions can adopt.
Cyber ranges get a boost in Maryland to strengthen the cyber talent pipeline
Public- and private- sector employers in Maryland want more cyber professionals with hands-on experience out of college. State officials are answering their call by investing in cyber ranges.
How one state is expanding language access for UI applications
New Jersey has released training materials that can help agencies improve Spanish translations of government resources and services using artificial intelligence.
The drawbacks of government-owned broadband networks
As communities determine how to divvy up BEAD funding, a new report suggests deploying publicly owned broadband networks may not always be an effective use of the money.
LA’s push for modernization looks to spur housing development, reduce agency costs
A centralized portal for permitting services, experts say, will help the city streamline the application and approval process and could set the stage for other municipalities to follow.
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