Internaut: Here's the latest in usability lore from'surprise!'the feds

Agency webmasters always feel pressure to nail up more door knockers on their sites. After all, the taxpayers deserve to know what's there, and the agencies deserve to highlight their hard work in adding another database or resource.

INTERNAUT

Training initiatives now under way should help the government over two big obstacles: broadening electronic services and guarding against cyberterrorism. The question is, will Congress fork over enough money to make a real difference?

Internaut: ICANN says, 'I can't, not any longer'

The federal government gave up managing the Internet Domain Name System root in 1999. Now the job may be handed back to the government or to an international body with multigovernment sponsorship.

Internaut: Some federal sites walk on the wild side

One great thing about the Web is the way you stumble across new things while looking up other things. Here are some tidbits I recently found while doing unrelated research.

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You've probably read blogs without realizing it. 'Blog' is short for Web log. These logs are popping up on government Web sites but are usually restricted to small groups and projects.

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Who'd have thought it would take a fear of anthrax in the U.S. mail to make citizens turn to e-mail communications with government offices?

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Watching new network security initiatives emerge this winter will be like watching a sporting event.

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The United States has other kinds of attacks to worry about these days, but ongoing attacks against government Web servers continue to be a top concern.

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Visit the Thomas legislative Web server at the Library of Congress, and you'll find no fewer than 45 pieces of legislation with the key words kids, Internet and safety.

White House to relaunch site

The White House Web site, launched with great hoopla in 1994, underwent a dramatic makeover this year when President Bush took office. Now, a second relaunch is imminent.

INTERNAUT

There's a lesson here somewhere. The General Accounting Office has said the Commerce Department's computer networks are unsafe, with compromised security at several levels [<a href="http://www.gcn.com/20_23/news/16802-1.html">GCN, Aug. 13, Page 9</a>].

You can beat service denial attacks

It's not easy to defend a government Web server against distributed service denial attacks, but it's not impossible either.

INTERNAUT

Instead of vacationing this month, network administrators are coping with worm infestations'now the most common way that PCs are attacked.

INTERNAUT

State and local government Web sites are starting to 'cache on,' and that's a good thing.

SSA sets mature example for Web sites

It's difficult to make a best-practices list for government Web sites because they all have different constituencies and different missions. Many agencies maintain one Web site for interacting with citizens, another for conducting agency business and a third for trading information with other government organizations. What's best practice for one type of site might not work for others. But certain successful strategies span multiple Web operations because they ensure easy use, logical navigation and timely data.

SEC plans a major face-lift for its site

Sidebars Best and worst features Traffic statistics System details The trouble with Web pioneering is that time marches on. Pioneers have to keep pulling more tricks out of their hat to keep up with newcomer sites that flaunt shiny new technologies. That's how it stands with the Securities and Exchange Commission's once cutting-edge Web site.

FEMA runs its Web page as a news site

Starting with this issue, GCN will periodically review government sites on the Web, chronicling new Web management ideas and the technology behind them. Best and worst features + Daily news appears on the front page and on lead pages of several sections. + The local communities library details things such as arson investigation resources.

Low-priced tools rein in brute power of Web search engines

Finding the information you want on the World Wide Web is getting increasingly complicated. Most users rely on powerful commercial search engines to query by key word or concept. But when a query returns, say, 10,000 hits, you have your work cut out for you. Each of the leading search engines creates its own database, so you wind up with a different set of pointers from each.

The Internet will get its voice, perhaps with help from ISDN

Could agencies' communications costs start falling through the basement far in advance of the General Services Administration's planned post-FTS 2000 rollout? It isn't official yet, but the Federal Communications Commission apparently will not stand in the way of voice telephony over the Internet. Meanwhile, there's a groundswell of pressure for regional Bell companies and other telephone service providers to cut their unnecessarily steep rates for Integrated Services Digital Network connections.

Browsers solve the puzzling Case of the File Format Jugglers

Web browsers can do lots more than just read and display Hypertext Markup Language documents. That's good news if you're looking for creative ways to share agency information over the Internet. But it's bad news if you're a network manager maintaining Web clients for dozens of end users.

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