Smart cities grow up

Rather than technology driving smart city projects, today’s efforts focus on outcomes and ecosystems.

How to move a data center

Utah’s Division of Technology Services pushed 25% of its applications to the cloud and moved 2,000 servers, the state network, databases and a mainframe from a soon-to-be demolished building into a new facility with a faster network, new equipment and environmental monitoring.

Lawyers may be limiting threat info sharing

A new study examines how attorney-client privilege and work product immunity impacts cybersecurity.

Civic Engagement in One City Takes Off With a Digital Survey and Respect for Feedback

An easily accessible cloud-based questionnaire and analytics tool helped Corona, California, get more than five times more responses from residents than previous efforts.

Digital forms bring low-cost transparency, accessibility to city programs

With CiviForm -- an open source, shared software tool – Bloomington has streamlined the application process for scholarships, utilities assistance and IT equipment donations.

Civic engagement takes off with digital survey and respect for community feedback

An easily accessible cloud-based questionnaire and analytics tool helped Corona, California, get more than five times more responses from residents than previous efforts.

Digital hub finds new careers, available benefits for jobseekers

The cloud-based Hawaii Career Acceleration Navigator matches a users’ key skills to available jobs and streamlines unemployment claims processing and access to support services.

State Explores Commercial Drone Deliveries via Shared Airways

Michigan is investigating the data and networking infrastructure required for commercial drones flying in corridors beyond the operator’s visual line of sight.

State explores drone skyway

Michigan is investigating the data and networking infrastructure required for commercial drones flying in shared air mobility corridors beyond the operator’s visual line of sight.

Curb management data monetizes parking, boosts safety

Pittsburgh’s three-month pilot with Automotus has increased short-term parking efficiency, automated payments and delivered data the city can use to maximize revenue and inform parking policy.

The late-mover advantage: Faster, more successful tech adoption

State and local agencies are reaping the benefits of their previous caution, skipping the need to work out some of the modernization kinks that their speedier, private-sector counterparts faced.

What's your ransomware risk?

The CIS Ransomware Business Impact Analysis tool estimates the likelihood of an attack, its financial impact and steps organizations can take to reduce risk.

Virtual reality, location services get workout at responder test lab

At the Public Safety Immersive Test Center, researchers can test whether their user interfaces and indoor location tracking services work as expected.

Dispatch system streamlines delivery of addiction treatment meds

A no-code workflow management system is helping Paterson, New Jersey, get addition treatment medication to patients within 90 minutes.

The cyber strategies CISOs depend on

Tips from state and local chief information security officers on moving to zero trust, the importance of backups and why testing response plans is critical.

Health agency looks to data governance to streamline services

After struggling to work with nearly 70 disparate databases and paper-based grants management, the Washington, D.C.’s Department of Behavioral Health will map its data sources into an integrated technology engine that will ease information sharing and analysis.

How one city integrated mental health response into 911 dispatch systems

Operators in Austin’s 911 call center can use the computer-aided dispatch system to transfer calls not just to police, fire and emergency medical assistance – but also to mental health care.

How One City Is Adressing 911 Calls That Require a Mental Health Response

A study showed that 90% of 911 crisis calls are related to mental health in Durham, North Carolina. The city launched four pilot programs that could change how it responds.

When 911 calls require a mental health response

With the number of 911 calls related to mental health on the rise, a pilot in Durham, North Carolina, looks to integrate mental health case management into the city’s computer-aided dispatch system.

What One County Learned From Experimenting With Machine Learning

Milwaukee County analyzed statues and policies to identify biased or discriminatory language.

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